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Student Success Coach (TRIO Programs)

Rock Valley College
Rockford, IL Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 5/29/2025

Position Title : Student Success Coach (TRIO Programs)

Department : TRIO Programs (TRIO)

Division : TRIO Programs (TRIO)

Employee Status : Continuous Part Time / Grant Funded (contingent upon continued grant funding)

Type : Support Staff Association (SSA-Union)

Grade : 10

Salary : $21.00 / hour (up to 25 hours a week)

FLSA : Non-exempt

Issued : December

Revised : January Reporting Relationships

Reports to : Supervision received from the Executive Director of TRIO Programs

Supervision Exercised : None

Job Summary

The Success Coach for the Trio Programs supports the Upward Bound, Achieve, and Complete student development and preparation for higher education by assisting with program coordination, maintaining records, coaching students, and building relationships with stakeholders. Responsibilities include recruitment, staff training, supporting TRIO SSS initiatives, and staying informed on trends to enhance student success. This role requires daily travel to RPS schools, occasional evening and weekend work, and campus presence during school closings. It is essential to fostering student achievement and advancing program goals.

Essential Duties and Responsibilities include the following. Related duties may be assigned.

General Duties :

  • Support academic, social, and cultural enrichment activities, including planning the Upward Bound academic year and summer programs.
  • Assist with recruiting, selecting, and screening Upward Bound participants, as well as training lead teachers, tutors, and peer mentors.
  • Maintain participant records in the Blumen database to support the Annual Performance Report (APR) and ensure accurate documentation of personal and academic needs, progress, and Student Educational Plans (SEPs).
  • Provide coaching to students during Study Plus sessions, assisting with homework, college applications, and navigating program software such as Nucleus and Simple Money.
  • Establish and maintain effective relationships with teachers, parents, students, and other stakeholders, communicating with tact and courtesy.
  • Stay abreast of trends and best practices that support Upward Bound student success.
  • Provide referrals to community or school resources as needed.
  • Support the Eagle’s Nest food pantry and assist with TRIO SSS programs as needed, including working on campus during school closings.
  • Travel as required, including daily travel to RPS Auburn and East High Schools, and attend job-related training, workshops, and conferences, with occasional work outside normal business hours.

Note : Regular attendance is essential for this role.

Qualifications

To successfully perform this role, the individual must meet each essential requirement to a satisfactory level. The qualifications outlined below represent the knowledge, skills, and abilities required. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • Education : A bachelor’s degree in Academic Coaching, College Student Personnel, Counseling, Education, Psychology, Sociology, Social Work, or a related field is preferred. A master’s degree from an accredited institution is preferred.
  • Experience : Demonstrated ability to work effectively with diverse students, faculty, and staff is required. Experience working with low-income and underrepresented student populations is strongly preferred. Prior experience with TRIO programs or in a social service, educational, or preventative setting is strongly preferred.
  • Skills : Bi-lingual proficiency in Spanish is highly desirable.
  • Work Environment

    While performing the duties of this job, the employee regularly works in an office setting.

    Physical Demands

    Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :

    While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

    Salary : $21

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