General Manager

General Manager

About us:

• RockBox Fitness is a state-of-the-art boxing studio which features group fitness, full-body workouts designed to burn the maximum amount of calories. But it’s more than just a gym. It’s a reach-your-goals, live-life-out-loud, feel-good fitness community. Named one of the Top Franchises of 2023 by Entrepreneur Magazine’s Franchise 500 ranking & #1 in our category: Fitness: Boxing/Kickboxing.

We are currently seeking a dynamic General Manager to be a part of our Studio Leadership Team. GM will work with the Lead Coach in managing the daily business operations, staff development, and drive our members to continuously strive for more.

So what does an awesome Rockbox Fitness employee look like?

You are:

• Someone who has a true passion for life & fitness.
• Someone who is excited to change lives & manage a team to help make it happen
• Someone with Strong leadership ability with the drive to motivate and mentor others
• Someone who wants to help be in charge of the big picture as well as the tiny details
• Someone who is Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business

Responsibilities include (but not limited to);

• Work collaboratively with the Sales team to improve the studio’s overall effectiveness and efficiency
• Maintain a safe and clean studio
• Conduct telephone inquiries/follow-up calls and customer care calls
• Assist with proper onboarding of all RKBX clients
• Take responsibility to ensure superior customer service
• Help manage and participate in events including marketing events
• Motivate the Sales team in achieving membership sales goals
• Provide oversight of the sales team
• Assist with the hiring, onboarding and training of all studio staff
• Drive the Studio’s daily, weekly, and monthly membership goals
• Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

At Rockbox Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Rockbox Fitness Community in order to help maintain and build a strong member base. You will also be responsible for providing studio members with a best in class customer experience.

What we look (requirements) for in a General Manager:

• Have functional computer skills
• Love helping clients achieve goals and possess excellent customer service skills
• Are a fitness-minded professional with 2-years of experience working in a sales quota environment
• Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media, building and retaining clients, growing a business
• Can (truly) multi-task and stay organized in a fast-paced environment
• Practice positive, motivating and effective interpersonal communication skills
• Demonstrate the desire to lead employees and motivate teams
• Have the flexibility to work “retail” hours- days, nights, weekends, and holidays as needed
• We strongly recommend participating in 1-2 RKBX classes per week to have some fun and be able to effectively describe the workout to prospective clients.
• Ability to manage difficult or emotional customer and employee situations.

Perks of the job:

• Flexible schedules
• WORKOUT FOR FREE!
• Fitness casual dress-code
• Passionate, collaborative work environment
• Ongoing sales training and development
• Participation in studio performance-based bonus program
• Room for growth/promotion as we are rapidly expanding here in NY

Still with us? Please submit your resume and cover letter stating why this is the position for you! Also please include all social media accounts as well.

Wages: hourly commission

Job Types: Full-time Commission

Salary: Base Commission/Bonuses

Experience:

• sales: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Shifts:

• Morning (Preferred)
• Mid-Day (Preferred)
• Evening (Preferred)
• Weekends

Hours per Week:

• 34-40 (Required)

Additional Compensation:

• Commission
• Bonuses
• Store Discounts

Work Location:

• One location

Paid Training:

• Yes

Schedule:

• Monday to Friday
• Some Holidays required
• Day shift
• Night shift
• Weekends required

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Management: 1 year (Required)

Work Location: One location

Salary : $50,000