What are the responsibilities and job description for the Client Associate position at Rockefeller Capital Management?
About Rockefeller Capital Management:
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 30 markets throughout the United States, as well as an office in London. The Firm oversees $151 billion in client assets as of December 31, 2024.
Position:
A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.
Responsibilities:
- Provide white glove service to HNW and UHNW client base in family office environment
- Process new accounts and account maintenance. Obtain necessary approvals and ensure all client documentation is in good order
- Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, capital calls etc.)
- Review daily activity and reconcile current client activity, funds transfers from previous day, and trades against various clearing firm systems to ensure accuracy
- Handle operational aspects of client accounts including but not limited to; reporting needs, entering trades and account update requests
- Prepare client correspondence, utilize DocuSign for account paperwork and letters of authorization.
- Assist with the submission and processing of Alternative Investment Subscription documents.
- Assist with client online access and third-party access requests
- Respond to account activity and statement inquiries
- Support marketing efforts and social media presence for the team
- Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
- Additional duties as assigned
- 1-3 years prior client service experience within financial industry, or equivalent experience, preferred
- Series 7 & 66 strongly preferred, and if not, willing to obtain within 6 months
- BA/BS degree
- Strong client facing, interpersonal, organizational, and client service skills
- Detail-oriented with ability to prioritize and organize workflow
- Ability to work in a fast-paced, high intensity environment and manage multiple tasks effectively
- Strong Microsoft Office skills (Excel, PowerPoint, SharePoint, Outlook)
- Experience with DocuSign, Wealthscape, or Envestnet a plus
The anticipated base salary range for this role is $65,000 to $75,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for a discretionary bonus. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings
Disclosure:
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.
Salary : $65,000 - $75,000
