What are the responsibilities and job description for the Retail Sales Associate (part-time) position at Rocket Fizz Soda Pop and Candy Shop?
Job Summary
We are seeking a dedicated and enthusiastic Retail Sales Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service, assisting customers with their inquiries, and ensuring a positive shopping experience. This role requires strong communication skills, attention to detail, and the ability to work effectively in a retail environment, basic mathematics, cash register, manage cash register and credit card machine, support customer requests and inquiries, maintain clean appearance in shop, stock products for display constantly, dusting, cleaning windows, cleaning cooler windows, sharing restroom cleanings, mopping, organizing product displays, outside window and ledge cleaning,
Duties
- Greet customers warmly and assist them with their needs.
- Handle cash transactions accurately and efficiently.
- Demonstrate excellent phone etiquette when addressing customer inquiries.
- Utilize basic math skills for processing transactions and managing cash handling.
- Engage in upselling techniques to enhance customer purchases.
- Maintain stock levels and assist with inventory management.
- Operate the Point of Sale (POS) system for transactions.
- Provide support in retail sales activities to achieve store goals.
- Assist in maintaining a clean and organized store environment.
Physical requirements:
Lifting boxes up to 40 pounds (soda cases), moving retail and product boxes within shop areas, removing trash from shop and carrying to shop area trash bin, ladder to reach high retail items,
Customer Service:
Smile with friendly tone for customers, inquisitive (but friendly) questions to obtain customers‟ origins and needs to get a “pulse” on demand, follow up for requests, understand what patrons are looking for and substitute with options available in store, patience, recognize repeat customers Character: initiative to complete assigned tasks, open communication with team, friendly, creativity encouraged, ideas are welcome, HAVE FUN!
Join our team and contribute to creating memorable experiences for our customers!
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $10 - $12
