What are the responsibilities and job description for the Fulfillment Specialist Lead position at Rocket Industrial Inc?
SCOPE OF ROLE:
Perform all necessary duties as assigned, including receiving, putting away, picking, shipping, validating, physical counting (cycle and year end). The Fulfillment Lead must maintain fork truck certifications in order to be able to operate all types of trucks (fork, extended fork, picker). Follow all policies and procedures, including all BRC standards.
KEY RESPONSIBILITIES:
Receiving
- Coordinate appointment times with carriers
- Work with purchasing on any vendor errors or damage including Vendor Returns
- Ensure Forklift safety inspection sheets are filled out completely
- Ensure cleaning log is up to date and filled out completely
- BRC Trailer inspection tags are being used and completed on each shipment
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Training new hires on basic Receiving duties, Included, but not limited to:
- Unloading trailers
- How to fill out trailer inspection tags
- Checking in product
- Receiving and stickering product
- Putting away
Shipping
- Picking
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Clerical duties as assigned including, but not limited to:
- Bill of Ladings
- Contacting/arranging carrier pickups
- Enter and assign Hubspot tickets
- Follow all safety guidelines
- Flexible work hours
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Develop working knowledge of all related systems. Must be able to perform any task necessary within the warehouse
- Warehouse system
- Sage X3 (as necessary)
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Maintaining a clean and safe warehouse
- Sweeping
- Picking up
- Scrubbing the floors
- Understand the Quality Policy
- Understand and follow the BRC standards
- Follow All quality policies
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
- 3 years of warehouse experience, preferred
- Forklift experience, preferred
- Highly analytical with great business acumen
- Requires the ability to apply knowledge
- Requires skill in communication and consensus building
- Requires the ability to plan, prioritize and organize work effectively
- Analyze work under time constraints
- Analyze problems, propose solutions, make logical decisions, carry out decisions and follow up with feedback where appropriate.
- Excellent writing, verbal, presentation, communication and consensus building skills.