What are the responsibilities and job description for the Conveyance Specialist position at Rocket Mortgage?
As a Conveyance Specialist, you'll work with vendors to place properties into conveyance condition, as well as ensure properties are inspected and maintained in accordance with investor, state, federal, and insurer guidelines.
About the role
- Effectively complete work using conveyance guidelines to ensure all conveyance properties are completed by the required deadlines and in an accurate manner
- Ensure compliance in all activities with Servicing Agreements, federal and state laws, and investor guidelines
- Understand how the different teams in the mortgage servicing process impact the client experience and has the ability to change communication tactics based on the information received
- Collaborate with all necessary internal teams to get a loan into conveyance condition or throughout the Claims Without Conveyance of Title (CWCOT) process
- Communicate clearly with the vendors and auction companies to ensure all work orders, updates, and requirements are completed to place the property into conveyance condition or sell CWCOT in accordance with investor guidelines
- Find potential solutions using available resources
- Assist with escalated items to drive towards resolution
- Identify patterns and trends for areas of opportunity on the team
About you
- 1 Year of mortgage default servicing experience
- Experience using mortgage servicing software
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.
