What are the responsibilities and job description for the Delivery Manager position at Rocket Mortgage?
As a Delivery Manager, you’ll be responsible for ensuring technology features and stories are delivered on time, within scope, and to the desired quality to ensure technology solutions meet the needs of the business. You’ll work to ensure the team's success in delivery by ensuring there is a clear vision and roadmap for the desired outcomes. You may be embedded within an engineering team or may support multiple cross-functional teams.
About The Role
Preferred Qualifications
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About Us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.
About The Role
- Collaborate with marketing teams and stake holders to define Martech needs, aligning solutions with strategic goals to deliver lasting value
- Identify and prioritize opportunities to enhance marketing processes through technology, ensuring optimizations drive measurable business impact.
- Translate business requirements into clear, actionable technical specifications ensuring MaTech solutions are scalable, impactful and aligned with strategic priorities.
- Oversee the selection, implementation, and integration of MarTech vendors.
- Maintain comprehensive documentation and lead ongoing optimization of MarTech tools to ensure alignment with evolving business needs and objectives.
- Collaborate with business teams to identify business gaps and opportunities, and work together to develop use cases, requirements, and implement solutions that drive business value.
Preferred Qualifications
- 4 years of experience or equivalent competency analyzing, designing and changing business processes on a MarTech team
- Experience advocating on behalf of systems base on business needs.
- Experience negotiating and constructively handling disagreement to find mutual definitions of success with vendors and the business
- Experience documenting user interactions, processes or procedures
- Ability to define, manage and measure success
- Experience working with vendors and solution management
- Experience in risk management and mitigation
- Strong understanding of how large-scale software systems are designed, built, tested, and deployed
- Excellent communication, leadership, and interpersonal skills.
- Ability to effectively build strong relationships with stakeholders.
- Strong analytical and problem-solving abilities. Ability to identify and address risks and issues proactively.
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About Us
Rocket Mortgage® was founded in 1985. Today, we’re a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We’re known as experts in the mortgage industry, but we’re also innovators – we strive to create the best experiences for our clients from beginning to end. And we’re not your typical employer. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.
