Quality Tech III

Summary/Objective

The Quality Technician III, in support of and under the direction of the Quality Engineer and/or Manager, analyzes and solves complex quality problems, develops and optimizes CMM programs, prepares advanced inspection plans and instructions, selects and implements sampling plan applications, and prepares detailed procedures. The Quality Technician III is also responsible for training and mentoring inspectors, performing in-depth audits, analyzing quality data, and applying advanced statistical methods for process control. In addition, this role is distinguished by its focus on resolving more complex quality issues and providing technical expertise within the quality team.

Essential Functions

• Proficiently program and operate CMM and provide instruction and training to other personnel on the proper use of CMM equipment.
• Perform advanced non-destructive testing (NDT), including proficiency in magnetic particle testing and other NDT methods, ensuring product quality.
• Maintain the instrument calibration system (e.g., Gagetrack), ensuring all instruments are calibrated, documented, and maintained according to established procedures.
• Conduct evaluations and investigations of returned products, collecting necessary data to complete timely documentation and disposition in the RGA database.
• Perform product inspections and testing to meet customer and RBS quality specifications, generating quality documents such as inspection reports, certificates of conformance, and material certification packets for customers.
• Support the scrap/re-work process for discrepant products, ensuring proper documentation and corrective action implementation.
• Conduct gage repeatability and reproducibility (GR&R) studies as necessary.
• Support ISO Quality System requirements and assist in conducting process audits to ensure compliance.
• Maintain the corrective action log and database, ensuring timely and accurate documentation of corrective actions.
• Facilitate the movement of parts and components as required, utilizing appropriate mobility tools, including manual handling, carts, and powered lift trucks.
• Maintain a clean, organized, and safe work environment, adhering to company policies and safety regulations.
• Any/all other duties as assigned.

Work Environment and Physical Demands

Working conditions are normal for a manufacturing environment. Work involves frequent lifting of materials and product up to 50 pounds and seldom lifting to 75lbs. Frequent use of hands and fingers to handle and/or adjust equipment. Moderate reaching, pushing, pulling, gripping, and grasping. Machinery operation requires the use of safety equipment to include but not limited to safety glasses, and steel toed work boots or shoes.

Position Type and Expected Hours of Work

This is a full-time, 1st shift position with a typical schedule of Monday-Friday, 6:30 AM - 3:00 PM (8 hours/day). Occasional overtime, evening, and weekend work may be required to meet business needs.

Compensation

Our current hiring pay range for this position is $25-$36.25. This hiring pay range is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, work experience, knowledge, skills and certifications.

In addition to this base pay, Rockford Ball Screw employees are eligible for a bonus. Depending on your position you may be categorized into different tiers in the quarterly or annual bonus plan. Currently, this position is classified as a Quarterly Bonus within the Individual Contributor tier.

Benefits

Rockford Ball Screw believes a happy healthy employees is what makes our business work. We want to continuously invest in the people that make it happen. Rockford Ball Screw eligible employees have access to a comprehensive competitive package. Please visit our website at https://rockfordballscrew.com/contact/careers/ for more information.

Required Education and Experience

• Must be 18 years or older.
• Associate's Degree in Quality Assurance or a related industrial program.
• 4 years of experience within quality control in a manufacturing environment practicing ISO 9001.
• Demonstrated proficiency utilizing metrology/inspection tools; experience with calibration systems.
• 3 years of experience with CMM operation serving as the SME (Zeiss hardware and/or Calypso Software preferred).
• Intermediate level of computer literacy, specifically Office 365 (Word, Excel, PowerPoint, and Outlook).
• Capable of using measuring instruments, i.e. micrometer, calipers, gages, etc.
• Ability to read/write, perform basic arithmetic, and follow verbal and written instructions.
• Prior experience in gage calibration and maintenance, with ability to manage and oversee related processes.
• Ability to interpret blueprints with a strong knowledge of GD&T principles and inspection methods.
• Understanding and application of SPC techniques.

Preferred Education and Experience

• Certification in metal trades industry or Quality Control.

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.