What are the responsibilities and job description for the IT Business Analyst position at Rockingham County Government?
JOB
Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment matters.This posting is continuous and will remain posted to fill vacancies as they become available. Applicants that apply to this posting will be considered for any vacancies of this type and will only need to apply once. Paid Medical, Dental, Vision & Life InsuranceOnsite wellness/medical clinicOnsite fitness centerRetirementFlexible SpendingPaid Vacation, Sick & HolidaysBereavementCommunity Service LeaveWeekends Off (varies by position)Flexible Work Schedules & Telework Options (varies by position)Tuition Reimbursement401-K & 457 PlansPerforms intermediate skilled technical work performing consulting and analytical work for assigned departments, working with business units and end-users to review, access and develop improved business processes and procedures, providing technical support and training to staff, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Chief Information Officer and direct supervision of the Business Systems Manager. Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
EXAMPLE OF DUTIES
Serves as knowledge expert for business specific systems utilized by all staff and related personnel of the DHHS department. Develops processes and workflow improvement processes; continuous process improvement efforts. Develops functional documentation for projects and system enhancements. Assists with developing solutions for aging information processing systems. Ensures that the Agency is in compliance with applicable Federal and State Information Technology requirements. Coordinates information technology training needs for Agency staff. Provides ITS project support and assistance for assigned projects until completed. Serves as project manager for assigned DHHS projects. Provide support to other project managers and team members as necessary. Coordinates the scheduling of ITS projects and other related tasks with the ITS department. Works with vendors as needed. Must have the ability to professionally and tactfully interact with endusers, peers, vendors, government officials, general public. Prepares reports and other types of correspondence; maintains files and records. Limited troubleshooting and diagnostic performance testing on computers and hardware to assist IT. Manages all software applications utilized the DHHS. Assists with preparing the operating and capital improvement budgets for ITS systems support, maintenance and the purchase of new equipment. Serves on teams and / or committees as assigned. Administer end user relationships and exceptional customer service. Knowledge, Skills and AbilitiesThorough knowledge of County and Department policies and procedures; thorough knowledge of daily operations and maintenance; thorough knowledge of the agency, uses and capabilities of electronic data processing main and peripheral equipment; thorough knowledge of hardware or software procedures and techniques; thorough knowledge of the functions and operating of County departments as it relates to the technological needs of the organization; comprehensive knowledge in preparing detailed reports, spreadsheets and other types of correspondence; thorough knowledge in the use of standard office equipment and associated software; ability to analyze software programs and recommend program adjustments; ability to make arithmetic computations; ability to compute rates, ratios and percentages; ability to understand and apply governmental accounting practices in maintenance of financial records; ability to communicate effectively orally and in writing; ability to maintain effective working relationships with vendors, consultants and associates.Physical RequirementsThis work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, frequently requires walking and sitting and occasionally requires standing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work occasionally requires exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).
SUPPLEMENTAL INFORMATION
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent criminal background check. Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.
Rockingham County is an equal opportunity employer and will comply with federal and state statutes regarding discrimination in employment matters.This posting is continuous and will remain posted to fill vacancies as they become available. Applicants that apply to this posting will be considered for any vacancies of this type and will only need to apply once. Paid Medical, Dental, Vision & Life InsuranceOnsite wellness/medical clinicOnsite fitness centerRetirementFlexible SpendingPaid Vacation, Sick & HolidaysBereavementCommunity Service LeaveWeekends Off (varies by position)Flexible Work Schedules & Telework Options (varies by position)Tuition Reimbursement401-K & 457 PlansPerforms intermediate skilled technical work performing consulting and analytical work for assigned departments, working with business units and end-users to review, access and develop improved business processes and procedures, providing technical support and training to staff, preparing reports, and related work as apparent or assigned. Work is performed under the limited supervision of the Chief Information Officer and direct supervision of the Business Systems Manager. Qualification RequirementsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
EXAMPLE OF DUTIES
Serves as knowledge expert for business specific systems utilized by all staff and related personnel of the DHHS department. Develops processes and workflow improvement processes; continuous process improvement efforts. Develops functional documentation for projects and system enhancements. Assists with developing solutions for aging information processing systems. Ensures that the Agency is in compliance with applicable Federal and State Information Technology requirements. Coordinates information technology training needs for Agency staff. Provides ITS project support and assistance for assigned projects until completed. Serves as project manager for assigned DHHS projects. Provide support to other project managers and team members as necessary. Coordinates the scheduling of ITS projects and other related tasks with the ITS department. Works with vendors as needed. Must have the ability to professionally and tactfully interact with endusers, peers, vendors, government officials, general public. Prepares reports and other types of correspondence; maintains files and records. Limited troubleshooting and diagnostic performance testing on computers and hardware to assist IT. Manages all software applications utilized the DHHS. Assists with preparing the operating and capital improvement budgets for ITS systems support, maintenance and the purchase of new equipment. Serves on teams and / or committees as assigned. Administer end user relationships and exceptional customer service. Knowledge, Skills and AbilitiesThorough knowledge of County and Department policies and procedures; thorough knowledge of daily operations and maintenance; thorough knowledge of the agency, uses and capabilities of electronic data processing main and peripheral equipment; thorough knowledge of hardware or software procedures and techniques; thorough knowledge of the functions and operating of County departments as it relates to the technological needs of the organization; comprehensive knowledge in preparing detailed reports, spreadsheets and other types of correspondence; thorough knowledge in the use of standard office equipment and associated software; ability to analyze software programs and recommend program adjustments; ability to make arithmetic computations; ability to compute rates, ratios and percentages; ability to understand and apply governmental accounting practices in maintenance of financial records; ability to communicate effectively orally and in writing; ability to maintain effective working relationships with vendors, consultants and associates.Physical RequirementsThis work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, frequently requires walking and sitting and occasionally requires standing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data; work occasionally requires exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).
SUPPLEMENTAL INFORMATION
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent criminal background check. Note: In accordance with State mandates and the Rockingham County Emergency Operations Plan, Rockingham County Health and Human Services staff from the Divisions of Social Services, Public Health and Integrated Health are required to staff emergency shelters during times of disaster. Please be advised that every staff person is eligible to be assigned to an emergency shelter or Emergency Operations Center.
