What are the responsibilities and job description for the Lawn Service Professional position at Rockit Pest, Inc.?

Job Description

Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control!

Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket.

Job Type

Full-Time : Non-Exempt

Work Week | Work Hours

Monday – Friday, occasional Saturdays | 7 : 00am – 5 : 00pm

Specialties / Licenses or Certifications

Lawn & Ornamental (not required)

Our Position

Our Lawn Service Professionals will have a designated route where you will be responsible for fulfilling a daily production schedule, operating under limited supervision, arriving to customers in a timely basis, explaining the scope of services you will provide for them, and by implementing agronomic programs and solutions. Lawn Service Professional will conduct outside home and property inspections by identifying the different types of grasses, weeds, and plants correctly, diagnosing all current pest and lawn issues, examining the irrigation and mowing methods used by customers, and offer detailed plans on how to achieve healthy lawns through proper maintenance techniques and services.

Your Rewards

8 Company-paid Holidays (Full-Time Only)
10 Days of Paid-Time Off (Full-Time Only)
Company-Paid group life insurance, Short-Term & Long-Term Disability (Full-Time Only)
Medical, Dental, and Vision plans (Full-Time Only)
Retirement Plans with Company match including 401k up to 5%
Employee Assistance Programs

Your Responsibilities

Maintain service schedules for all customers on assigned route, calling customer prior to their service.

Provide excellent communication and people skills to build trust and create positive customer experiences.

Diagnose and discuss the scope of pest control & fertilization service(s) with customers.

Communicate in conjunction with sales staff in order to meet client expectations.

Respond to customer requests in a timely manner.

Continuously monitor lawn quality and fertilizing methods after application and communicate progress to customers and operation managers.

Complete and submit service related paperwork in a timely and orderly fashion.

Completion of our initial technical training and participation in regular update training to stay current with proven practices and methods to decide on the most

efficient solutions for customer's needs.

Adhere and abide to all driving laws / company policies when operating company vehicles.

Maintain assigned service vehicle, equipment and tools in clean / good working condition.

Participate in collections efforts.

Our Requirements

Complete a minimum of High School diploma or equivalent.

Position requires successful completion of 30-day initial training (classroom and field training) and earning minimum of two CEU’s annually.

Ability to calculate basic math.

Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 50lbs.

Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence.

Working in a constant state of alertness and safe manner.

This is a safety-sensitive position; where a momentary lapse of concentration can result in serious injury, death, environmental consequences, or data breach.

Must be able to work Saturdays.

Must have valid driver license and be 18 years of age.

Must be able to pass seven-year criminal background check.

Must be able to pass a DOT physical, if working in the state of Georgia.

Must be able to pass company drug screen and / or substance abuse testing.

Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier.

Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or reasonable accommodation due to a disability during the application or the recruiting process, please let our recruitment team know.

Benefits / perks listed above may vary depending on the nature of your employment with Rocket Pest.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Rocket Pest, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

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