What are the responsibilities and job description for the Pest Service Professional position at Rockit Pest, Inc.?

Job Description

Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control!

Our Mission is to protect customer’s homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket.

Job Type

Full-Time : Non-Exempt

Work Week | Work Hours

Monday – Friday, occasional Saturdays | 7 : 30am – 5 : 30pm

Specialties / Licenses or Certifications

N / A

Our Position

This position will have a designated route where you will be responsible for fulfilling a daily production schedule, operating under limited supervision, arriving to customers in a timely basis, explaining the scope of services you will provide for them, controlling insects, rodents and other pests involving application of professional products and tactics. Pest Service Professional will conduct home and property inspections by identifying potential and actual pest problems, remove unwanted pests including but not limited to roaches, rats, ants, bedbugs, etc., and offer detailed plans on how to effectively treat infestation areas and design further control strategies such as Integrated Pest Management.

Your Rewards

8 Company-paid Holidays (Full-Time Only)
10 Days of Paid-Time Off (Full-Time Only)
Company-Paid group life insurance, Short-Term & Long-Term Disability (Full-Time Only)
Medical, Dental, and Vision plans (Full-Time Only)
Retirement Plans with Company match including 401k up to 5%
Employee Assistance Programs

Your Responsibilities

Maintain service schedules for all customers on assigned route, calling customer prior to their service.

Inspect / Troubleshoot pest infestations as needed to employ sound pest control strategies to maintain a pest free environment for customers on assigned route.

Communicate effectively with customers prior to, during and after service delivery in order to assess and meet their needs.

Continuously monitor infestation / rodent areas and pest application methods (i.e. baits, traps, etc.) after application and communicate progress to customers and operation managers.

Respond to customer requests in a timely manner.

Participate in ongoing training programs to constantly improve upon skill level.

Complete and submit service-related paperwork in a timely and orderly fashion.

Maintain assigned service vehicle, equipment, and tools in clean / good working condition.

Adhere and abide to all driving laws / company policies when operating company vehicles.

Responsible for data integrity in the PestPac and other software systems used by the organization.

Assist in Sentricon termite bait station checks.

Participate in collections efforts.

Our Requirements

Complete a minimum of a High School diploma or equivalent.

Position requires successful completion of 30-day initial training (classroom and field training) and earning minimum of two CEU’s annually.

Must have a valid driver license and be 18 years of age.

Must have the ability to walk, climb, stoop, reach, crawl, crouch, kneel, push, pull and lift a minimum of 50lbs or more.

Must have excellent written and verbal communication, with particular emphasis during telephone calls, follow-ups, and in-person correspondence.

Ability to calculate basic math.

Working in a constant state of alertness and safe manner.

This is a safety-sensitive position; where a momentary lapse of concentration can result in serious injury, death, environmental consequences, or data breach.

Must be able to work Saturdays.

Must be able to pass a seven-year criminal background check.

Must be able to pass company drug screen and / or substance abuse testing.

Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier.

Rocket Pest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or reasonable accommodation due to a disability during the application or the recruiting process, please let our recruitment team know.

Benefits / perks listed above may vary depending on the nature of your employment with Rocket Pest.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Rocket Pest, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

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