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Commercial Lending Specialist Team Lead

Rockland Trust
Lowell, MA Full Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025
Job Description

POSITION SUMMARY/FUNCTION: Provide operational and management support within Commercial Lending Centers. This position will include a variety of critical management support duties in areas that involve access to confidential Bank and customer information; working with customers, lenders, attorneys and other areas within the Bank. Manage a team of direct reports.

Essential Functions

  • Manage, train, coach and coordinate the activities of the Commercial Lending Specialists on the assigned team.
  • Approve time cards and requested time-off of direct reports.
  • Ensure there is adequate coverage at all times for the assigned team.
  • Prepare annual performance reviews of direct reports.

Responsibilities

  • Oversee and manage workflow and priorities.
  • Ensure lending center pipeline meetings are occurring to prepare for upcoming workflow.
  • Oversee the onboarding of new loans including modifications, renewals and extensions, ensuring all procedures accurately performed including compliance matters.
  • Enter required information into nCino/RockFlow, Salesforce, etc.
  • Prepare documents such as commitment letters and other required documents.
  • Order and track documents required to complete the loan file including ordering floods, appraisals and ESA’s, when applicable.
  • Ensure all loan documentation is-accurately executed and collaborate closely with Loan Officers, Borrowers and attorneys to clear any deficiencies.
  • Provide technical guidance to and review the work of less experienced team members and colleagues including establishing appropriate work-buddies.
  • Ensure each team member meets established goals and objectives.
  • Ensure team maintains up-to-date knowledge, and adhere to, all bank lending policies and regulations.
  • Prepare reports and manage various databases;
  • Process and track all income and expenses information and review monthly reports for accuracy.
  • Complete monthly pipeline reports.
  • Manage, organize and update relevant date using database applications.
  • Management of overdraft report.
  • Assist customers on a daily basis with various types of banking needs.

Qualifications

  • College Degree preffered with 5 years-experience in loan administration, loan servicing, loan documentation or credit.
  • Basic understanding of commercial loan transactions, including but not limited to real estate loans, construction loans and asset based loans.
  • General knowledge of commercial legal documentation.
  • Prior management experience preferred.

Skills Required

  • Self-motivated with ability to work independently and in a group to meet both individual and team deadlines.
  • Ability to multi-task and use independent judgment to prioritize urgent loan requests.
  • Strong time management skills.
  • Detail oriented and highly organized, with strong organizational and reasoning skills.
  • Strong communication skills (oral and written).
  • Proficient in Microsoft Word, Excel and Outlook.
  • Updates job knowledge by participating in educational opportunities.
  • Ability to establish and maintain effective working relationships.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an Award Winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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