What are the responsibilities and job description for the Customer Care Associate position at Rockler Companies, Inc.?
Customer Service Position
We are looking for a highly motivated and experienced Customer Care Associate to join our team at Rockler Companies, Inc. As a Customer Care Associate, you will be responsible for delivering exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner. Your passion for customer satisfaction and commitment to excellence will make you an asset to our team.
Key Responsibilities:
Requirements
To excel in this role, you will need:
We are looking for a highly motivated and experienced Customer Care Associate to join our team at Rockler Companies, Inc. As a Customer Care Associate, you will be responsible for delivering exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner. Your passion for customer satisfaction and commitment to excellence will make you an asset to our team.
Key Responsibilities:
- Address customer inquiries and resolve issues efficiently.
- Communicate effectively with customers, providing solutions that meet their needs.
- Manage customer accounts, update records, and ensure accurate information.
- Collaborate with internal teams to ensure seamless customer service and satisfaction.
Requirements
To excel in this role, you will need:
- Excellent customer service skills and 1 year of experience in a similar position.
- Strong communication abilities and a positive attitude.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent.
- Availability to work scheduled shifts, including some Saturdays.
