What are the responsibilities and job description for the Woodworking Customer Support Agent position at Rockler Companies, Inc.?
Customer Support Job
Rockler Companies, Inc. is seeking a qualified Woodworking Customer Support Agent to join our Customer Care team. As a Woodworking Customer Support Agent, you will be responsible for providing expert support to customers on woodworking-related products and services. Your knowledge of woodworking and excellent customer service skills will enable you to deliver exceptional results and drive business growth.
Responsibilities:
Requirements
To succeed in this position, you should have:
Rockler Companies, Inc. is seeking a qualified Woodworking Customer Support Agent to join our Customer Care team. As a Woodworking Customer Support Agent, you will be responsible for providing expert support to customers on woodworking-related products and services. Your knowledge of woodworking and excellent customer service skills will enable you to deliver exceptional results and drive business growth.
Responsibilities:
- Provide expert support to customers on woodworking-related products and services.
- Address customer inquiries and resolve issues efficiently.
- Communicate effectively with customers, providing solutions that meet their needs.
- Collaborate with internal teams to ensure seamless customer support and satisfaction.
Requirements
To succeed in this position, you should have:
- Experience in woodworking or a related field.
- Excellent customer service skills and strong communication abilities.
- Ability to multitask and prioritize tasks effectively.
- High school diploma or equivalent.
- Availability to work scheduled shifts, including some Saturdays.
