What are the responsibilities and job description for the Automotive Service Advisor position at Rockstar Mechanics?
Are you an experienced Service Advisor looking for an exciting opportunity in the automotive and RV industry? We are expanding and want YOU to be a key part of our growth! Since 2013, we’ve built a reputation for excellence, integrity, and respect in serving our customers—and now we’re looking for a Service Advisor to help continue our mission.
As a Service Advisor, you will be the essential link between our customers and the service department. Your role involves:
- Greeting customers and accurately documenting their service needs.
- Preparing service estimates and communicating costs and timelines clearly.
- Coordinating with technicians to ensure smooth workflow and customer satisfaction.
- Following up with customers to ensure their satisfaction with the repairs and services performed.
- Managing service records, warranty issues, and providing advice on maintenance.
Why You’ll Love Working Here:
- Competitive Pay: Potential to earn between $50,000 - $70,000 annually, based on experience.
- Full-Time Hours: Enjoy a steady work schedule of 30-40 hours per week with additional opportunities for growth.
- Comprehensive Benefits: We offer a full benefits package, including medical, dental, and vision coverage, plus 2 weeks of paid vacation after just 90 days!
- Supportive Work Environment: Be part of a close-knit, veteran-owned company that values respect, integrity, and teamwork.
What We’re Looking For:
- Experience: Proven experience as a Service Advisor in the automotive or RV industry. Familiarity with Class C RVs (Ford, Dodge), camper vans, and vehicles like BMWs is a plus!
- Customer Focus: Strong communication skills and the ability to build trust with customers by offering transparent advice and recommendations.
- Work Ethic: We value punctuality, professionalism, and a commitment to providing outstanding service, reflecting the high standards of our veteran-led team.
If you're ready to bring your customer service expertise to a company that truly values its people, this is the place for you! Apply today and be a part of our continued success.
Salary : $50,000 - $70,000
