What are the responsibilities and job description for the Front Desk Receptionist position at Rockstar Nail and Spa?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Answer phone calls and respond to inquiries promptly, directing them to the appropriate personnel as needed.
- Manage scheduling and appointments using office software tools, including Google Suite.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Perform clerical duties such as filing, data entry, and maintaining records using QuickBooks when necessary.
- Assist with customer support by addressing questions or concerns and providing information about services offered.
- Coordinate office activities and communicate effectively with team members to ensure smooth operations.
- Handle incoming mail and packages, distributing them appropriately within the office.
Skills
- Strong time management skills to prioritize tasks effectively.
- Previous experience at a front desk or in an office environment is preferred.
- Excellent organizational abilities to maintain an orderly workspace.
- Proficient in customer support with a focus on delivering outstanding service.
- Familiarity with Google Suite applications for scheduling and documentation purposes.
- Basic knowledge of QuickBooks is a plus for managing financial records.
- Ability to type efficiently for data entry tasks.
- Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clientele.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $15 - $17