What are the responsibilities and job description for the Parts to Service Associate position at Rockstar Powersports Brandon?
We're gearing up for a record season and looking for an experienced Parts to Service associate to join our team!
This position provides courteous, knowledgeable assistance to customers and technicians; performs cashiering, stocking and other duties to promote efficient functioning of department. Identifies correct part numbers specific to the products we carry. Daily interaction with Technicians, Service Consultants, Service Manager, Parts Manager and Service
Dispatcher to ensure Parts and Accessories are accounted for on every Repair Order.
If you don't want "just a job" and you're looking for a long-term career, then you have come to the right place, our company is growing.
Major Duties and Responsibilities:
- Provides customer service to internal customers.
- Meets customer needs, offers options, resolves problems and follows up with Technicians.
- Maintains friendly, helpful demeanor.
- Provides professional, knowledgeable, courteous customer service.
- Performs all cashiering functions in accordance with company cash handling policies and procedures.
- Uses appropriate verification procedures for credit card purchases.
- Keeps parts department neat, clean and fully-stocked.
- Shelves new stock, informs buyers of fast- and slow-selling stock, maintains thorough knowledge of inventory.
- Maintains desk/areas in a clean, organized fashion.
- Assists with answering incoming calls and directing them to the appropriate person or department.
- Makes tags for damaged merchandise, delivers daily to designated area.
- Complies with all company and department policies and procedures.
- Performs other related duties as assigned or requested.
Qualifications and Job Requirements:
- High School Diploma or equivalent degree or greater required.
- Experience: 1-3 years of experience required, with 3-5 years preferred; or the equivalent combination of education and experience.
- Ability to take initiative and problem solve.
- Excellent verbal and written communication skills.
- Ability to present oneself as well as the company in a professional manner.
- Knowledge of applicable laws/policies/principles/etc.
- Proficient in the use of a personal computer and corresponding programs.
- Attention to detail.
- Ability to effectively Multitask and work in fast paced environment.
- Interpersonal skills and customer service skills required.
Benefits:
- Aggressive Pay Plans.
- Comprehensive Paid Training.
- Employee Discounts.
- 401K with Company Match.
- Medical, Dental and Vision Insurance.
- Voluntary Term Life, Short and Long-Term Disability.
- Accident, Critical Illness and Cancer Insurance.
- Flexible Spending Account access.
- Legal Shield and Identity Theft Shield.
- Competitive Vacation Time.
If you wish to be part of the BEST, please submit your resume today!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
