Sales Support Specialist

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description The Sales Support Specialist role is a Sales enablement and support role within Global Sales and Marketing (GSM). This role will define, drive, and support critical sales processes, tools, and initiatives by establishing and maintaining key relationships with customers and distributor partners for our selling organization. This will involve operational support of the Dallas sales office, North America Sales and staff while working collaboratively to assist with pre and post sales activities. This position supports personnel to maximize efficiency by providing timely and accurate support as requested. This role is located in Dallas, Texas. What You Will Be Doing: Sales enablement and support: manage, support, and continuously improve established sales processes, policies / procedures, and tools; partner with customer-facing resources in pre and post sales functions; manage internal and external customer requests and apply creativity and critical-thinking to address and resolve inquires and issues. Distributor support: Drive Distributor competency in Rockwell Automation tools, processes & procedure; collaborate and strategize with other company and Distributor functions as needed to resolve issues and improve Distributor and related sales execution. Projects Management & support: Lead and/or support project teams and change programs including initiatives to establish or enhance sales processes, tools, and competencies to drive measurable Sales and Distributor productivity improvement. Sales office facilities management: Provide local support to Territory Sales office and staff. Work effectively with other members on the Sales Specialist team; train new team members on processes, tools, and other job functions; provide sales support assistance for outside sales staff and for direct customers, including Advanced Excel, Word and PowerPoint skills; lead and/or support North America and Global Sales Operations and Sales Enablement initiatives. Basic Qualifications: Bachelor’s degree in technical discipline, marketing, or business-related field/experience. Legal authorization to work in the US is required – we will not sponsor individuals for employment visas, now or in the future, for this job opening. Preferred Qualifications: Minimum 4 or more years of experience in a support role preferably within sales or operational related field. Must be fluent in reading and writing within English language. Strong competency with Microsoft Office 365 for Business tools and Power Platforms Previous experience in Sales or Sales support is desired. Must demonstrate customer focus skills, deadline, and detail oriented, devise solutions and improve processes. Ability to organize/schedule both people and information. Ability to multi-task and prioritize in a Sales environment. Ability to self-motivate and manage time. #LI-RI1 We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at 1 (844) 404-7247. Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!