What are the responsibilities and job description for the Underwriting Assistant / Policy Processor position at Rockwood Search?
Underwriting Assistant / Policy Processor
We are a mid size P C carrier both commercial and personal lines insurance carrier we serve customers in all 50 states, and is well-known throughout our industry for its exceptional customer service and expertise. We believe in a healthy balance of work and home life.
We are currently looking for multiple Underwriting Assistants and Policy Processors to help our growing team. Insurance Experience is a MUST. We are willing to train any person who has strong customer support skills with some type of insurance.
Insurance Representative Duties
- Servicing a group of designated customers, answering questions, and handling communications regarding their policies (via email or phone), as they arise
- Working in various insurance companies’ websites, pulling proper information, updating customer information, and processing new or renewing policy documents
- Processing customer payments through online payment portal
- Work alongside Insurance Agents and Underwriters to request new quotes or insurance rates for customers when necessary
Insurance Representative Requirements
