What are the responsibilities and job description for the Receptionist position at ROCKY MOUNTAIN HUMAN SERVICES?
Job Details
Job Location
Main Office - Denver, CO
Position Type
Full Time
Salary Range
21.00 - $23.00 Hourly
Description
Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.
RMHS provides great benefits such as :
Employer paid medical options, dental, and vision benefits
Generous paid time off such as vacation, sick, personal, and holidays
Life and disability insurance
Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match
Employee assistance program
This position provides administrative support to the Administration Manager and delivers high level customer service, representing the organization in a professional manner. The position provides primary phone reception and customer service support for the front desk at the main office.
Essential Duties
Answers phone calls, assisting callers by providing information and transferring calls to the appropriate parties.
Greets and assists visitors arriving at the office; maintains visitor register.
Opens and closes office
Takes and relays telephone messages for employees.
Maintains up-to-date information at the front desk to readily assist customers.
Maintains the front desk and lobby area in a neat and organized manner, reporting any concerns to the Administration Manager for follow up.
Issues and tracks temporary security cards to employees and vendors.
Assists with processing of incoming mail, routing checks and scanning documents as needed.
Receives and logs deliveries, distributes faxes.
Schedules conference rooms as needed
Participates in emergency practice drills and provides leadership and guidance to staff / visitors in an emergency.
Attends organizational meetings.
Completes training as assigned.
Performs a variety of routine clerical duties as necessary.
Provides back up support when team members are out.
Maintains strict confidentiality of all information and adheres to HIPAA regulations.
Qualifications
Knowledge, Skills, and Abilities
Strong organizational skills, ability to prioritize, multi-task and meet deadlines independently.
Strong communication skills and the ability to deliver high level customer service.
Detail oriented.
Knowledge of Microsoft Office Suite.
Maintains prompt and regular attendance.
Ability to be flexible and work collaboratively with others.
Minimum Qualifications
High School diploma or GED equivalent
One-year general clerical experience
Previous experience in a customer service role, preferably in an office setting.
Driving Category - Requirements
Driving Category B :
Employees who may drive RMHS or personal vehicles for business purposes. Category B employees may transport other employees but will not transport RMHS clients.
Valid driver's license
Proof of motor vehicle insurance
Personal vehicle in good operating condition for use during work, including transporting individuals
No major violations in the past three years.
No more than two moving violations in the past three years
Ability to meet and maintain agency driving requirements and operate agency vehicles
Drivers must upload proof of ongoing auto insurance every 6 months into Paycom / Relias.
Preferred Qualifications
Previous experience working in human services-related organization
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