Shallow Subsidy Specialist

Description

Why work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits
• Generous paid time off such as vacation, sick, personal, and holidays
• Life and disability insurance
• Tuition reimbursement (full-time employees only)
• Mileage reimbursement
• 403(B) with company match
• Flex Spending Account for Health and Dependent Care Costs
• Employee assistance program

GENERAL DESCRIPTION

This position is responsible for coordinating supportive progressive case management services to vulnerable Veterans and their households who are receiving Shallow Subsidy (a housing subsidy), through the Supportive Services for Veteran Families (SSVF) grant. The Shallow Subsidy Specialist provides rental assistance to very low-income and extremely low-income Veteran households enrolled in SSVF’s Rapid Rehousing or Homeless Prevention services who need longer-term financial assistance to maintain safe, stable housing. The Shallow Subsidy Specialist provides cost-shared rental assistance directly to the landlord for up to two years for eligible Veteran households while offering limited progressive case management services; Increased case management services may be required to participants to assist in maintaining their housing stability. The Shallow Subsidy Specialist will provide respectful, individualized and effective trauma-informed case management services to ensure Veteran clients receive the case management assistance needed to promote long-term housing stability. The Shallow Subsidy Specialist will function as a member of a team of case managers and other specialists who are working to provide supportive services to Veterans while meeting program requirements under the Supportive Services for Veteran Families (SSVF) program. The Shallow Subsidy Specialist will develop and maintain strong relationships with community partners and housing providers through networking and outreach activities. As a case manager, the Shallow Subsidy Specialist is responsible for detailed documentation of client case files that meet VA and Rocky Mountain Human Services standards.

Essential Duties

• Provide progressive case management services to the Veteran client and their household members). This process may include office meetings, home visits, and client transportation to assist in accessing housing opportunities and community services (driving a company vehicle).
• Maintain regular contact with clients, minimum once a month to determine the client’s progress on rental payment independence.
• Maintain accurate, detailed documentation of client case files. Input required data into current agency-based data systems, Caselogic, and the VA required Homeless Management Information System (HMIS). Meet program requirements for documentation milestones.
• Document progress, linkages and referrals to community-based resources, including income supports.
• Create a Housing Stabilization Plan by asking the client to identify their goals, needs, and what services they believe would help meet those needs. In the event the client is unsure of what services may be beneficial, suggest services or programs for the client. When a choice of service providers is available, assist the client to choose a provider, taking into consideration any preferences the client may have. (Factors such as gender, age, culture, language, location and hours of availability will be considered as part of the selection process).
• Collaborate with Veterans on discharge planning to maintain permanent housing.
• Develop and maintain detailed working knowledge of governmental and community programs that provide support and assistance to Veteran clients to enhance their housing stability. This may include other available funding sources.
• Develop and maintain working knowledge of SSVF program guidelines. Ensure program guidelines are met when providing services to Veteran clients.
• Conduct problem solving conversations with Veteran households to identify naturally occurring resources, existing support networks, and alternative housing options to quickly resolve Veteran homelessness through advanced engagement and rapport building.
• Ensure client confidentiality is maintained in accordance with established procedures and regulations.

Knowledge, Skills and Abilities

• Case Management Practice Skills & Competencies: assessment, planning, and interventions including those with high needs, barriers, and disabling conditions.
• Customer Service Skills & Competencies: Ability to build trust using listening skills, conflict resolution, and mediation, and going above and beyond to be helpful and pleasant.
• Excellent organizational, communication and facilitation skills.
• Ability to work cooperatively and effectively in a team and community environment to contribute to HAV team success.
• Compliance with ethical and confidentiality standards.
• Experience with motivational interviewing, person-centered and solution focused interventions, and mediation preferred.
• Cultural Competency Skills & Competencies: Adaptable in culturally diverse environments, respect for cultural differences, and comfort level working with “military” and “veteran” cultures.
• Knowledge and skills in intermediate computer functions and proficiency in Microsoft Office Suite

Qualifications

Minimum Qualifications

• Bachelor’s degree, preferably in social work, social sciences, or related field, and/or 1-2 years of prior experience working with homeless individuals and/or households or prior experience working with military and/or Veteran populations.
• Prior Case Management experience
• Ability to work independently while meeting work expectations and program standards
• Valid driver’s license and proof of insurance.

Preferred Qualifications

• Master’s degree in social work, social sciences, human services or related field
• Prior experience working with homeless populations
• Knowledge of community resources.
• Experience working with military and/or Veteran populations

Rocky Mountain Human Services is an Equal Opportunity Employer and is committed to racial, ethnic and cultural diversity and the goals of the Americans with Disabilities Act.

Salary : $21 - $22