What are the responsibilities and job description for the Member Services Representative Part Time position at Rocky Mountain Planet Fitness?
Job Description
Job Description
Who We Are :
At Planet Fitness our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming judgement free environment. We are proud to be a franchisor and operator of one of the largest and fastest-growing fitness centers world wide with over 2,000 locations!
Who You Are :
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone!
Characteristics that will make you a perfect match for our Member Services Representative position :
You :
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests and fellow PF Team Members.
- Pride yourself on your work while being punctual, reliable and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect for everyone around you.
- Exhibit strong communications skills and have the ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands on training.
Job Summary
The Member Services Representative will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" experience.
Daily Duties and Responsibilities include :
About Your Qualifications / Requirements :
Physical Demands of the Member Services Representative :
More Reasons to Join Our Team :
Health and Safety Requirements : Our members and our team members are our top priority! Planet Fitness follows super-strict safety and cleaning protocols and every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions and / or at risk behaviors to leadership and conducting work in a safe manner.
