What are the responsibilities and job description for the Service Manager position at Rocky Mountain RV & Marine?
Service Manager Position - Rocky Mountain RV & Marine, Albuquerque, NM
Are you a skilled leader with a passion for exceptional customer service and a knack for managing dynamic teams? Rocky Mountain RV & Marine, a family-owned business and a leading name in the RV and marine industry in Albuquerque, is looking for an experienced Service Manager to join our team!
Why Join Us?
Family-Owned Excellence : Be part of a company with strong family values and a reputation for quality and customer satisfaction.
Dynamic Team : Lead a talented team of technicians and support staff in a fast-paced, engaging environment.
Growth Opportunities : Enjoy a clear path for professional development in the growing RV and marine industries.
Key Responsibilities :
Oversee daily operations of the service department to ensure efficiency and quality service.
Develop and maintain strong relationships with customers, ensuring their needs are met with excellence.
Manage, train, and motivate a team of service technicians and support staff.
Schedule and prioritize service appointments to optimize workflow.
Ensure compliance with safety standards and company policies.
Track performance metrics and drive continuous improvement initiatives.
What We’re Looking For :
Proven experience as a Service Manager or in a similar leadership role.
Strong leadership and communication skills with the ability to inspire and guide a team.
Exceptional organizational and problem-solving abilities.
A commitment to providing outstanding customer service.
Familiarity with service software and scheduling tools.
RV experience is not required —we’re looking for the right skills and a willingness to learn!
Perks & Benefits :
Competitive salary with performance-based incentives.
Comprehensive benefits package, including health and dental.
Paid time off and holidays.
Employee discounts on RV and marine products and services.
Opportunities for ongoing training and professional development.
Join Our Team!
If you’re ready to take your career to the next level with a company that values dedication, teamwork, and excellence, we’d love to hear from you!
Apply today to become a part of the Rocky Mountain RV & Marine family.
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