What are the responsibilities and job description for the Luggage Truck Driver - Denver (Seasonal Part Time April to October 2025) position at Rocky Mountaineer?
Purpose
Rocky Mountaineer (RM) is the world's largest privately owned luxury passenger rail service. We are committed to living our values : Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit of the individual and the company.
Reporting to the Glenwood Springs or Denver Guest Experience Manager, the Luggage Truck Driver provides support for the Guest Experience team, specifically the Destinations Team.
This role is responsible for providing excellence in guest satisfaction through indirect service to guests at various destinations. The primary purpose of this position is to deliver luggage handling services to ensure all guest luggage is safely organized onboard a truck for transfer between destinations. The Luggage Truck Driver is a problem-solving champion, empowered to make decisions on behalf of the company. This position is deemed Safety Alert since regular access to an active railway area is required. The Luggage Truck Driver is part of the Destinations Guest Operations (DGO) team, responsible for the health and safety of colleagues, guests, the public, property, and the environment.
Key Areas of Accountability
- Work as part of the Guest Experience team to prepare, organize, oversee, and execute the daily luggage operations to provide world-class service to guests and to deliver on RM's brand promise enabling the creation of life-changing experiences.
- Perform safe tagging, sorting, counting, scanning, loading, unloading, and delivery of guest luggage to stations, hotels, and Guest Centers
- Prepare luggage reports and assist with misdirected luggage
- Assist with station / siding traffic flow as required by guiding motor coaches, luggage trucks and directing guests and public
- Communicate regularly and effectively with Destinations teams to coordinate luggage movement
- Prepare supplies and scanning equipment for daily operations
- Drive delivery box truck safely and lawfully on highways and local streets
- Report on daily delivery status to dispatcher and supervisors
- Keep vehicles, ramp areas, and equipment clean and orderly
- Perform daily vehicle inspections
- Adheres to strict safety and quality standards
Safety and Security
Qualifications
Education / Certifications / Knowledge
Skills & Attributes
Work Environment / Physical Requirement
Eligible Benefits
All team members regularly working less than 30 hours per week will be eligible for these benefits :
Salary
Hourly wage : $24.00 USD / hour
We use E-Verify as part of our hiring practices to comply with having a lawful workforce.
Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodations during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.
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This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.
Salary : $24
