What are the responsibilities and job description for the Oral Surgery Front Office position at Rocky Ridge Family Dental?
Job Overview
We are seeking a dedicated and detail-oriented Front Office Specialist to join our team. This role is essential in ensuring smooth operations at our front desk, providing exceptional customer service to patients, and supporting the administrative functions of our healthcare facility. The ideal candidate will possess strong communication skills, proficiency in medical scheduling, and familiarity with various healthcare systems.
Responsibilities
- Greet patients and visitors warmly, ensuring a welcoming environment.
- Manage scheduling efficiently, coordinating appointments and follow-ups.
- Handle collections with accuracy and professionalism.
- Answer phone calls with excellent phone etiquette, addressing inquiries and directing calls as necessary.
- Maintain patient records using electronic health record systems such as DSN, Dentrix.
- Assist with administrative tasks including data entry and maintaining organized files.
- Collaborate with clinical staff to ensure seamless patient flow and communication.
- Address patient concerns promptly and effectively, enhancing overall patient satisfaction.
Skills
- Proficiency in collection processes and practices.
- Experience with scheduling in a fast-paced environment.
- Strong phone etiquette skills to communicate effectively with patients and staff.
- Familiarity with electronic health record systems such as DSN, or Dentrix, is highly desirable.
- Bilingual abilities are a plus, enhancing communication with diverse patient populations.
- Excellent typing skills for accurate data entry and documentation.
- Strong organizational skills and attention to detail to manage multiple tasks efficiently.
Join our team as a Front Office Specialist where you can make a difference in the lives of our patients while working in a supportive and dynamic environment.
Job Type: Full-time
Pay: $20.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $35
