What are the responsibilities and job description for the Customer Service Representative position at Rocky's Ace Hardware?
Job Overview
Rocky's Ace Hardware is a leading hardware retailer committed to providing excellent customer service and quality products. We are seeking a skilled and enthusiastic Sales Floor Team Member to join our team.
About the Position:
This role involves interacting with customers, processing transactions, and maintaining store appearance. You will be responsible for creating a positive shopping experience, promoting products, and contributing to the success of our store.
Key Skills and Qualifications:
- Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management.
- Cash Handling and Accuracy: Proficient in handling cash, operating a cash register, and maintaining accurate records.
- Product Knowledge: Familiarity with hardware products, including tools, building materials, and home improvement supplies.
- Teamwork and Adaptability: Willingness to work collaboratively with colleagues, adapt to changing situations, and contribute to store initiatives.
