Administrative Assistant (Commercial Real Estate)

Why You Want to Work Here:

We are an up and coming property management company that has an extensive commercial property portfolio across the country. This property is their flagship building for the DC area and this position offers a great career path for individuals who want to work in the real estate industry. In this job you will assist the Property Manager with all day-to-day operations in ensuring a positive experience for the commercial tenants.

Responsibilities of the Administrative Assistant (Commercial Real Estate):

• Assist Management in establishing, promoting, and maintaining positive relations with the tenants and with the everyday operations of the property
• Answer phone calls from tenants and vendors and transfer to the appropriate based on needs
• Provide tenants and vendors with assistance in scheduling building maintenance, communicating building procedures and supplying general building information
• Update and maintain daily and emergency contact lists and information manuals
• Coordinate and provide tenants with holiday and special event notifications
• Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc
• Process correspondence with tenants, contractors and other third parties for Property Management staff
• Execute prompt accurate billing of tenant work orders for billable services on bimonthly basis
• Assist in updating manual and electronic filing systems for all properties, invoices, purchase orders, vendors, and other files
• Assist with the scheduling contractors (ex: window washing) and coordinate with tenants.
• Contribute toward operational needs by helping to provide phone coverage during lunchtime, vacation, sick days, etc., as well as providing administrative support related to maintaining property management operations as necessary.

Qualifications of the Administrative Assistant (Commercial Real Estate):

• Bachelor’s Degree
• 1 to 2 years of previous customer service and administrative experience preferred. Prior administrative experience and experience in property and real estate management desirable
• Proven customer service and problem-solving skills
• Ability to think clearly, listen, and communicate effectively and courteously in challenging and sometimes stressful situations
• Ability to thrive in a small team environment
• Strong Microsoft Office Experience with Word, Excel, and Outlook
• Consistently projects professionalism in representing Client’s properties at all times
• Ability to work under pressure and effectively meets deadlines
• Flexibility to work beyond the regular work schedule