What are the responsibilities and job description for the Case Management Coordinator position at ROCS Grad Staffing?
Why you want to work here :
Gain valuable experience within the nonprofit sector in a professional office environment. This is a great opportunity for an entry or junior level candidate desiring to positively impact others.
Position Duties and Responsibilities for Case Manager / Customer Service Representative :
- Serve as liaison for parents, provide exceptional customer service support in navigating fee assistance program policies and procedures.
- Update client information and data into automated database system.
- Coordinate and monitor resolution to concerns from parents regarding fee assistance program.
- Maintain respectful, professional working relationship with military families.
- Maintain high-ethical standards including maintaining strict confidentiality.
- Assist with special projects and other functions as needed to accomplish company objectives.
Job Qualifications for Case Manager / Customer Service Representative :
Arlington, VA
Hybrid
20 / hr
Salary : $20
