What are the responsibilities and job description for the Customer Service Sales Representative position at ROCS Grad Staffing?
Why You Want To Work Here :
Great opportunity to join a dynamic sales team that seeks a motivated and results-driven Customer Service / Sales Coordinator. The ideal candidate will be responsible for managing client accounts, driving sales growth, and building strong relationships with customers. This role requires a blend of technical knowledge and sales expertise, making it essential for candidates to possess strong communication skills and the ability to analyze customer needs effectively.
Responsibilities of the Customer Service / Sales Coordinator :
- Develop and maintain relationships with existing clients while identifying opportunities for upselling and cross-selling.
- Conduct warm calls to potential clients, presenting our products and services effectively.
- Lead negotiations with clients to close sales deals that meet both customer needs and company goals.
- Analyze market trends and customer feedback to inform sales strategies and improve service offerings.
- Collaborate with the marketing team to create targeted campaigns that drive lead generation.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Prepare and deliver presentations to clients showcasing product features and benefits.
- Maintain accurate records of sales activities, client interactions, and account status in the CRM system.
Qualifications of the Customer Service / Sales Coordinator :
