What are the responsibilities and job description for the Data Services Manager position at ROCS Grad Staffing?
About Our Team
We are seeking an experienced Membership Project Coordinator to join our dynamic team. In this role, you will be responsible for managing all operational aspects of membership applications and handling member and customer inquiries.
Responsibilities and Deliverables
- We manage the processing of membership applications, ensuring accurate and timely completion.
- We work closely with section administrators to verify compliance requirements.
- We assist in managing the membership renewal process, including billing, invoicing, and reconciliation.
- We coordinate list requests and provide customer service related to data fulfillment and reporting.
- We support the Member & Customer Services Manager in assigning projects and providing operational feedback.
- We help manage workload distribution and priorities for team members.
- We train and support team members on membership services processes.
- We track accounts receivable related to membership dues and collaborate with the finance team.
- We verify and upload membership data from external sources.
- We lead Match programs, overseeing timelines, contracts, and communications.
- We manage Match program registrations, including ID numbers, reports, and applicant notifications.
- We assist with data integrity efforts related to Match programs and audits.
- We collaborate with various teams on scheduling, contracts, and communications related to Match programs.
- We ensure PCI security compliance for credit card and personal data.
