What are the responsibilities and job description for the Assistant Service Manager/Dispatcher position at Rod Hatfield?
Assistant Service Manager/Dispatcher
This is your opportunity
Expanding service department
Rod Hatfield
Assistant Service Manager/Dispatcher Tasks
- Meet with customers to identify required automotive maintenance and offer service advice.
- Maintain a positive relationship with customers, ensuring their needs are met.
- Assist with management of employees and day-to-day operations.
- Mediate communication between customers and technicians.
- Deliver and explain estimates, date of vehicle return, and other necessary information to customers.
- Dispatch all shop work in a timely manner
Qualifications
- Previous Service Manager experience is preferred.
- Must be customer driven, with proven C.S.I. record.
- Strong verbal and written communication skills.
- Ability to multi-task, deal with busy phones, walk in customers and technicians.
- Requires high school diploma or equivalent, some college helpful.
- Professional personal appearance.
- Valid drivers license and clean driving record.
Benifits
- Excellent compensation for talented goal driven individual.
- Medical, Dental and Vision Insurance
- Paid Vacations and Holidays
Job Type: Full-time
Pay: $65,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000 - $90,000
