What are the responsibilities and job description for the Customer Service Administrative Associate position at Rod's Appliances Inc?
Overview
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team. The ideal candidate will be responsible for providing administrative support to our sales and service departments, ensuring smooth office and field operations, and assisting with various tasks to enhance productivity. This role is essential in maintaining an efficient service to our customers.
Responsibilities
- Complete daily office operations, including scheduling appointments and coordinating meetings for service technicians.
- Check in various parts and assign to job tickets for service technicians.
- Perform data entry tasks accurately and efficiently, ensuring all records are up-to-date.
- Assist with proofreading documents for accuracy and clarity before distribution.
- Provide personal assistant support to executives or team members as needed.
- Answer and assist with various customer needs directing them towards sales associates as needed.
- Maintain organized filing systems for easy access to information and documentation.
- Support office management by ordering supplies, maintaining inventory, and assisting in general office upkeep.
Experience
- Proven experience in an administrative role or similar position is preferred.
- Familiarity with office management procedures, scheduling, and basic customer service principles is a plus.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
- Strong typing skills with attention to detail for data entry tasks.
- Excellent communication skills, both written and verbal, with the ability to interact professionally with customers and colleagues.
- Previous experience as a clerk or in a personal assistant role is advantageous.
If you are a motivated individual looking to contribute to a thriving team while developing your administrative skills, we encourage you to apply for this exciting opportunity!
*Possibility to grow into a sales position at a later date if interested*
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Expected hours: No less than 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $12 - $16
