What are the responsibilities and job description for the Luxury Sales Associate/Stylist Full time/Part Time position at Rodd & Gunn?
Job description
Team Member- Sales Assistant
Position Title: Sales Associate/Stylist- Part time
Lodge Location: NorthPark Mall, Dallas Tx.
Reporting To Lodge Manager and Assistant Manager
POSITION OVERVIEW-
This position takes part in assisting and supporting the Lodge Manager and Assistant
Manager in maximizing sales and the day-to-day operations of the Lodge, while
ensuring customer needs are met, complaints are resolved, and service is quick and
efficient.
KEY PERFORMANCE INDICATORS
§ Sales to Budget
§ IPT (Items Per Transaction)
§ Average $
§ Customer Conversion
§ Loyalty Program
KEY TASKS / ACCOUNTABILITIES
Work with the Lodge team in the maximization of sales and provision of exceptional customer service in accordance with the Rodd & Gunn sales training program and Sales folder.
Meeting set sales targets - this aspect of the work can be demanding, often carried out in a busy and pressured environment, with sales teams frequently expected to hit their targets;
Stocking, replenishing, and cleaning the Lodge
Contribute to the minimization of the Lodge’s costs and controllable expenses through pro-active and effective cost management.
Effectively participate in administrative processes at a Lodge level and ensure compliance with all policies, procedures, standards, and guidelines with respect to
Finance and Administration, Stock Control, Point of Sale, Quality, Visual Merchandising, Security, and Occupational Health and Safety.
Support business direction and strategy in accordance with Rodd and Gunn directives, standards, and guidelines.
Adhere to company security policies in relation to cash handling, backroom and safe security.
Participate in inventory
Reflect brand values with personal presentation and dress standards.
Have a high level of product knowledge so that product features and benefits can be passed on to the customer.
KEY RELATIONSHIPS: General Manager, Area Manager, Lodge Manager, Assistant
Manager, Sales Team, Coaching and Development Manager and Brand/Visual
Merchandising Manager.
QUALIFICATIONS-
- Customer service experience
- Exceptional Customer Service and Selling Skills
- Professional written and oral communication skills
* PERSONAL ATTRIBUTES *
Demonstrated work ethic, integrity, loyalty, honesty and professional conduct
Reliable
Self Motivation and Great energy
Fashion Savy
Have Initiative
Desire to learn and grow
“Can do”, Positive attitude
Believes in brand values/culture
Super Friendly- Know how to have fun
Job Type: Full - time & Part-time
Pay: $16.00 - $18.00 per hour plus commission.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Shift:
Day shift
Evening shift
Experience:
Customer service: 1 year (Preferred)
Work Location: In person
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