Janitorial

Purpose:

• As the Janitor you will be responsible for meeting and exceeding product quality standards, guest service standards and overall profitability.

Scope:  

• Perform cleaning of all public areas and assist housekeepers to maintain the highest possible quality standard, respond and attend to guest requests with superior hospitality, utilize all tools in inventory to effectively complete tasks assigned in a timely manner, communicate with Managers to resolve cleanliness issues, complete all required training and work with manager to develop career path, recognize and celebrate the successes of the team, give back to the community we serve.

Reports to:

• Executive Housekeeper and Chief Engineer

Responsibilities:

• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Ensure the facility is guest ready so we can maximize revenue.   We are a performance drive company that excels at meeting our objectives.
• Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
• Report immediately to the manager any serious maintenance problems, unusual findings or safety hazards.
• Welcome and acknowledge all guests, anticipate and address guest service needs.  We deliver superior customer service and quality every day.
• Protect the privacy and security of guests and coworkers.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Actively listen and respond positively to guest questions, concerns, and requests using company or property specific processes to resolve issues and build trust.
• Address guest service needs in a professional, positive, and timely manner.
• Clean all public spaces including; lobby, hallways, stairwells, hospitality area, food prep area, parking lots and walkways. 
• Identify and correct/report unsafe work conditions to management and security/safety personnel.We operate with a sense of urgency and discipline.
• Comply with quality assurance expectations and standards.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Replace vacuum bags and mop heads to maintain good working order.
• In a professional manner, exchange information with other employees using electronic devices, two-way radios.
• Drop dirty linen as needed from housekeeping carts.
• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
• Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Complete appropriate safety training and certifications to perform work tasks.
• Talk with and listen to other employees to effectively exchange information.
• To have the opportunity to grow within our Company and cross train other positions if you are interested. We succeed through professional development and teamwork.
• Attend team meetings to have the most up to date information about the guests, staff members and hotel
• Attend employee of the quarter and year celebrations
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Follow all company safety and security policies and procedures; report any safety hazards, accidents, or injuries,
• You will have the opportunity to volunteer on community projects that our hotel supports.We invest resources in the communities we serve.
• You will be responsible for properly clocking in and out daily because we keep our word and do what is right
• As an employee, you will perform tasks as assigned by supervision or management

 Experience:

• Must have the ability to follow directions, capable of working in a fast paced work environment and perform under stressful situations
• High school diploma/G.E.D. equivalent, no work experience required

Skills:

• Have the ability to read and interpret written procedures and communicate those in a manner easily understood by your team.
• Have the ability to effectively deliver all required information to superiors, coworkers and subordinates.
• None at this time

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the tasks. While performing the duties of this position, the employee is regularly required to stand the entire shift. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is regularly required to stand; walk; sit; stoop; bend; shake, stir, and pour; and reach with hands and arms. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold. The

employee typically comes into contact with water, sanitation solutions, meat products, poultry products, seafood, and produce items. The employee is frequently required to wash hands. The noise level in the work environment is usually moderate to high.