What are the responsibilities and job description for the Credit and Collections Analyst position at Roehm?
Who We Are
We are a leading supplier of methacrylate chemistry. As a global company with around 2,900 employees, we are represented on four continents. We serve a global market with our MERACRYL® methacrylates and PMMA molding compounds under the PLEXIGLAS® brand (in the Americas registered under the trademark ACRYLITE®), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries.
Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you.
What The Role Delivers
The Credit and Collections Analyst is responsible for managing and optimizing the company’s accounts receivable portfolio by ensuring timely collections, mitigating credit risk, and maintaining strong customer relationships. This role requires analyzing payment trends, resolving complex account issues, and recommending process improvements to enhance cash flow and minimize bad debt exposure. Acting as a key liaison between internal teams and customers, the Analyst uses strategic decision-making and problem-solving skills to address delinquencies and ensure compliance with company credit policies. Additionally, the position provides actionable insights through reporting and actively contributes to the continuous improvement of credit and collections processes.
What You Will Do
Portfolio Management & Monitoring
Competitive compensation and a benefits package that you’d expect from a global company: competitively priced medical, dental and vision; 401k with company match; separate company funded retirement account equal to 6% of your pay; life and disability insurance; a strong paid time off plan; and a range of elective insurances at group rates to cover some of life’s curve-balls.... and much more. You can find an overview of our benefits on our careers page.
We are a leading supplier of methacrylate chemistry. As a global company with around 2,900 employees, we are represented on four continents. We serve a global market with our MERACRYL® methacrylates and PMMA molding compounds under the PLEXIGLAS® brand (in the Americas registered under the trademark ACRYLITE®), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries.
Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you.
What The Role Delivers
The Credit and Collections Analyst is responsible for managing and optimizing the company’s accounts receivable portfolio by ensuring timely collections, mitigating credit risk, and maintaining strong customer relationships. This role requires analyzing payment trends, resolving complex account issues, and recommending process improvements to enhance cash flow and minimize bad debt exposure. Acting as a key liaison between internal teams and customers, the Analyst uses strategic decision-making and problem-solving skills to address delinquencies and ensure compliance with company credit policies. Additionally, the position provides actionable insights through reporting and actively contributes to the continuous improvement of credit and collections processes.
What You Will Do
Portfolio Management & Monitoring
- Oversee and manage the assigned portfolio, analyzing account trends and payment behaviors to proactively mitigate risks and identify opportunities for improvement.
- Ensure past-due accounts are strategically prioritized and resolved through tailored collection strategies, ensuring funds are received in Roehm’s bank within acceptable timelines.
- Develop and execute communication plans with customers for overdue accounts, incorporating a professional tone while negotiating payment terms or settlements.
- Lead customer payment resolution efforts by collaborating with internal departments (Customer Service, Logistics, and Sales) and using discretion to recommend tailored solutions for complex issues.
- Serve as the primary escalation point for unresolved customer payment issues, leveraging analysis and negotiation skills to resolve disputes without routine management intervention.
- Analyze root causes of delinquency and recommend comprehensive process changes (internally or externally) to address recurring issues and improve collection efficiency.
- Drive continuous improvement initiatives, proposing and implementing policy or process enhancements that align with company credit and collections strategies.
- Prepare insightful, action-oriented reports on collection activities, highlighting key trends, high-risk accounts, and proposed interventions to senior leadership.
- Use data analysis to proactively recommend write-off requests or adjustments to credit terms, ensuring alignment with Roehm’s financial policies.
- Conduct independent assessments of accounts to identify and resolve potential risks impacting Roehm’s cash flow or bad debt exposure.
- Collaborate with management to establish and refine credit and collections policies, ensuring they reflect industry best practices and current business needs.
- Minimum of 5 years of corporate collections & credit analysis experience including interaction with a large customer base
- Experience with financial statement analysis
- Effective business writing and professional communication skills
- Excellent problem solving & analytical skills
- Experience with SAP highly preferred
- Proficient in Microsoft Outlook, Excel & Word
Competitive compensation and a benefits package that you’d expect from a global company: competitively priced medical, dental and vision; 401k with company match; separate company funded retirement account equal to 6% of your pay; life and disability insurance; a strong paid time off plan; and a range of elective insurances at group rates to cover some of life’s curve-balls.... and much more. You can find an overview of our benefits on our careers page.
