What are the responsibilities and job description for the Project and Customer Relations Support position at Roembke Mfg & Design, Inc.?
In 1977, John and Betty Roembke founded Roembke Mfg. & Design. The company started with a single 2,500 square foot building and a handful of employees that were determined to supply the silicone and rubber industry with the highest quality tools available. Today the company is led by John’s son, Greg Roembke, is located in a new 70,000 square foot state of the art facility and has grown in size to over 50 employees. Roembke Mfg & Design has sustained consistent growth over the last 40 years by treating our customers the same way it treats its employees, like family.
Job Summary: The Project and Customer Relations Support person is responsible for assisting in the day-to-day operation and schedule of the jobs on the shop floor including communication with customers as to updates of job status.
Qualifications: A high school diploma or GED is required. An associate’s degree in business administration, quality management, supply chain management, or similar program and/or equivalent work experience is preferred. Basic knowledge of manufacturing is highly desired.
Job Responsibilities
- Provide weekly communication to Manufacturing Directors and Customer Relations/Quality Director regarding the status of sample, production, and turn-key projects throughout the shop
- Assist in coordinating farm-out schedule and providing updates as to the status of jobs that have been farmed out
- ommunication with customers regarding updates of job status.
- Completing proper documentation based on customer communication and requests.
- Other duties associated with primary job function as directed by the Manufacturing Directors and Customer Relations/Quality Director
Requirements of Job
- Must be at least 18 years of age.
- Must be able to read, write, and understand English.
- Capable of standing for extended periods with occasional position changes, bending, reaching, lifting, stooping, walking, sitting, and kneeling during each shift as needed. (8-12 hours).
- Capable of lifting and maneuvering up to 50 pounds as needed during each shift.
- Capable of typing, writing, and working with a monitor during each shift as needed. (8-12 hours)
- Must be able to compare shapes, observe defects or variances, and distinguish color in product and/or specifications.
- Strong motivation and organizational skills for working in a cross-functional team.
- Ability to think and communicate strategically with both internal teams and customers.
- Experience with computer systems in a networked environment.
- Knowledge of manufacturing software.
- Proficiency in Word, Excel, and PowerPoint.
- Strong communication skills with staff and customers.
- Good problem-solving abilities and the ability to work well under pressure.
- Willingness to travel by plane or car for up to one-week timeframes.
If you’re looking for a stable and rewarding position with excellent benefits in a top-notch work environment, we’d love to hear from you! Apply today to become a part of our dedicated team.
Visit our website to learn more about us: www.roembke.com
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $23 - $25
