What are the responsibilities and job description for the Leasing Agent position at Roers?
As a Leasing Agent, you are passionate about being customer-focused, making a positive impact, able to multi-task, and having a “can-do” attitude. We are looking for a genuine, fun-loving, motivated, and driven team member to join the Roers team.
Essential Functions/Responsibilities:
- Follow and demonstrate Roers’ Core Values of Respect, Opportunity, Partnership, Experience, Expertise, and Community when working with team members, customers, and our external communities.
- Answer phones in a professional timely manner
- The primary objective is to lease the community to 100% occupancy through aggressive marketing techniques and to achieve a closing ratio of 100%
- Responding to all leasing emails generated through our website or other platforms.
- Effectively show prospects units and articulate the benefits of living at the property to various prospects including students and parents.
- Provide premier customer service to all residents.
- Assist in resident retention programs and events.
- Accepts maintenance requests from residents and submits them to the manager and/or maintenance staff.
- Maintains database of prospective and current residents.
- Maintains traffic logs of tours, telephone calls, information requests, etc.
- Completes market competition studies.
- Performs all other duties and requests as directed by supervisors.
Other Requirements:
- Must have own vehicle and valid driver’s license/clean driving record.
- Flexibility to show units at varying times and locations throughout the day and week including weekends and evenings.
- Have high energy and a positive attitude.
- Excellent work ethic
- Professional appearance
- Exhibit the Roers Property Management core values of honesty, service, forward-thinking, and courage.
Education/Experience:
- Hourly pay plus bonus incentive
- High School Diploma or ideally working toward 4-year degree.
- Prefer previous sales or leasing and customer service experience.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a typical residential maintenance environment.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time to meet the business needs of the company.
Mission:
From Concept To Completion, Roers Is Building Success & Stronger Communities.
Core Values
To help build success, Roers team members must embrace and live out our Core Values:
- Respect- Do the Right Thing.
- Community- Give Back and Give Often.
- Experience- Providing Premier Experience.
- Expertise - Keep Learning.
- Partnership- Trust that Long Term Relationships Matter.
- Opportunity – Believe that Possibilities are Endless.
Roers is a drug free and equal employment opportunity employer and offers competitive wages and benefits including health, dental and vision insurance as well as PTO, 401K, paid holidays, and other benefits.
Section 3 applicants with appropriate experience are encouraged to apply.
Salary : $17 - $20
