What are the responsibilities and job description for the Service Greeter position at Rogers Motors?
Rogers Motors in Lewiston Idaho has full-time openings for a Service Greeter across our Toyota, Subaru, and Chrysler/Dodge/Jeep/Ram dealerships. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital.
Rogers Motors has been a family-owned business supporting our local community for over 50 years. We provide training, mentoring, coaching, and full support to help you succeed. All full-time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug-free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver’s license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we’ve built over the last 50 years, we want to speak with you!
OVERVIEW
The Service Greeter interacts with customers, assists service advisors, moves vehicles, ensures the service drive is clean, and is instrumental in delivering an outstanding first impression and quality service experience for our customers. No automotive experience is necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet customers who arrive in our service department and direct them to the appropriate personnel.
- Shuttle customers to the various places.
- Service with a Smile - Always courteous to customers.
- Assist other departments and internal employees as necessary including washing, wiping, or vacuuming vehicles.
- Ensure service drive and service department is clean including emptying trash, sweeping/cleaning areas, and assist in emptying oil catches.
- Lock vehicles when service is complete.
- Check rental vehicles for cleanliness, fuel and lock up.
- Pick up rags or other service items and return to proper locations.
- Complete tasks as directed by Service Manager and Service Advisors.
- Wash and vacuum rental vehicles.
- Administrative duties such as answering phones and filing as needed.
EDUCATION AND EXPERIENCE
- Valid driver’s license and good driving record.
- Professional personal appearance.
- Excellent customer service skills and attitude.
PREFERRED QUALIFICATIONS
- Customer service experience is a plus.
WORKING CONDITIONS
This is a physically demanding position. The Service Greeter will stand six to eight hours per shift. Will drive vehicles. Will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non-hazardous materials. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The working conditions described above are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.