What are the responsibilities and job description for the Director of Affordable Housing Management position at Rogerson Brand?
QUALIFICATIONS/REQUIREMENTS:
- College degree; Accredited Residential Manager (ARM) or Certified Property Manager (CPM) designation and at least 5 years’ experience in elder affordable housing management. Additional relevant experience may be substituted for the degree requirement.
- Sensitivity and understanding regarding the needs of elder and disabled persons.
- Demonstrated expertise in management of senior housing and/or related facilities and services, including responsibility for community and public relations; administrative, financial and facility management.
- Ability to work well with people of diverse backgrounds.
- Ability to exercise sound judgment under pressure.
- Positive attitude, energetic, assertive, and capable role model for subordinates.
- Demonstrated integrity on personal as well as professional level.
- Exceptional organizational and communication skills, computer and management accounting skills.
- Knowledge and background working with HUD, Mass Housing, and LIHTC compliance regulations, Fair Housing, and ability to put them into practice.
- Familiarity with building systems, preventive maintenance and capital needs.
- Ability to interact cooperatively with a wide range of people in person and by telephone, to solve problems involving residents, resident’s families, staff and emergency occurrences with diplomacy.
- Ability to implement policies and procedures to provide good customer service practices.
- Ability to travel among properties to visually inspect property at close level of detail, to answer and conduct business over the phone, and to access all areas of the properties on a regular basis or during power failure, storm or other emergency.
- Proficiency in Excel, Word and basic accounting functions.
- Yardi Voyager experience strongly required.
SPECIFIC AREAS OF RESPONSIBILITY:
- Direct management and oversite of assigned properties (approximately 400 units).
- Review and approve all payroll timesheets for assigned properties.
- Review and approve all payment authorizations for portfolio.
- Oversee and assist Property Manager’s preparation of HUD rent increase packages.
- Monitor and train site staff on submission of the monthly HAP voucher transmittals.
- Review and assist property managers with resolution of voucher errors.
- Ensure compliance with monthly EIV procedures.
- Ensure compliance with regulatory programs and preparation for agency inspections.
- Monitor turnover time, vacancies and delinquencies at each site.
- Prepare the agenda and coordinate/review all board meeting materials.
- Attend Board Meetings and prepare meeting minutes as necessary.
- Prepare, review and approve annual LIHTC Spectrum report submissions.
- Review site employees’ performance and submit evaluations.
- Conduct site audits to ensure administrative tasks are being completed accurately and on time.
- Maintain constructive working relationships with owners, sponsors, financial institutions, and monitoring agencies.
- Monitor and supervise timely and accurate collection of receivables.
- Work in conjunction with other department staff to maintain wait list procedures & compliance.
- Serve as the 504 Coordinator and respond to all requests for reasonable accommodations or modifications.
- Coordinate vendor service contract renewals with the Facilities Department.
- Work closely with Human Resources on recruiting for available positions.
- Work collaboratively with other Director of Housing for alignment of services, processes, and coverage.
- Work with site teams to provide resident service coordination and communication.
- Other duties as assigned.
