Director of Senior Living

The successful candidate will be an engaging leader with strong project management and change management skills, capable of guiding organizational transformation while maintaining operational excellence. This role requires exceptional communication skills to manage relationships across all levels. This includes working closely with executive leadership, board members, and on-site teams to ensure alignment and success.

Core Responsibilities

• Operational Strategy & Standardization
• Serve as the lead architect in designing the future state of Independent Living, Assisted Living, and Rest Home operations.
• Analyze, document, and standardize key workflows, policies, and systems across communities to ensure scalable, efficient, and compliant operations.
• Collaborate with the Board Chair and senior leadership to align operations with Rogerson’s mission, strategic plan, and vision.
• Technology Integration
• Lead teams in the optimization and expansion of the Yardi platform, ensuring consistent use across the organization to drive operational transparency and performance.
• Identify and implement technology solutions that enhance workflow efficiency and improve resident experience.
• Leadership & Team Development
• Supervise and support Executive Directors, Senior Living Regional Team, and department leaders across communities.
• Recruit, onboard, coach, and evaluate on-site leaders; provide mentorship and performance management.
• Promote a collaborative, high-performing culture that is mission-driven and results-oriented.
• Financial & Regulatory Oversight
• Partner with the Accounting team to lead the development and execution of annual budgets and financial planning.
• Monitor monthly income statements and ensure timely reporting to internal and external stakeholders.
• Oversee compliance with local, state, and federal regulations, and prepare communities for successful site license inspections.
• Resident-Centered Service Delivery
• Ensure communities deliver the highest standards of service and care to residents.
• Lead initiatives to enhance resident satisfaction, engagement, and quality of life.
• Oversee marketing, occupancy, and leasing strategies to maintain a strong census and positive community presence.
• Project Management & Strategic Execution
• Lead the implementation of strategic initiatives and operational projects in partnership with senior leadership and external consultants.
• Drive cross-functional collaboration across departments to achieve project milestones, with a strong focus on communication and accountability.
• Stakeholder Engagement
• Represent Rogerson in meetings with boards, owners, sponsors, and community partners.
• Build and maintain strong relationships with regulatory agencies, financial institutions, and other key stakeholders.

Qualifications

• Bachelor's degree required; Master’s degree in Health Administration, Public Administration, Business, or related field strongly preferred.
• Minimum of 5 years of senior leadership experience in managing multi-site senior living operations (Independent Living, Assisted Living, and/or Rest Home).
• Strong background in standardizing operations and scaling service delivery across multiple communities.
• Demonstrated project management and change management expertise.
• Experience implementing enterprise systems (Yardi preferred).
• Proficient in financial management and interpreting operational KPIs to drive performance.
• Familiarity with applicable federal and state regulations.
• Exceptional interpersonal, communication, and organizational skills.
• Adept at working with diverse populations and fostering inclusive environments.
• Sound judgment, resilience under pressure, and a hands-on, collaborative leadership style.
• Prior supervisory experience required.
• This is a full-time position which requires on-site presence.
• Located within a commutable distance to Rogerson’s corporate office as well as to our properties.

Success Factors

• Visionary leadership with the ability to operationalize strategic goals.
• A communicator who builds trust and transparency across all levels.
• A problem-solver who thrives in a dynamic environment and leads with empathy.
• A mission-aligned leader passionate about serving older adults and enhancing their quality of life.