What are the responsibilities and job description for the Online Sales Specialist position at RogueSearch?
Online Sales Specialist
Westborough, MA
Highlights:
- 2024 Fortune 100 Best Companies to Work For® by Great Place to Work®
- Compensation: Typical first year income is $80K and earnings can exceed $100K
Responsibilities:
- This position will be responsible for managing online sales and marketing initiatives, with primary responsibility for qualifying and managing leads and customer requests for new homes.
What you will do:
- Respond to all email, phone and chat leads.
- Qualify each lead based on needs.
- Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents.
- Provide information and marketing materials to leads, along with other important selling points of each community.
- Work with each lead to determine best community and floor plan.
- Utilize lead management software on a daily basis.
- Track and report on lead activity and sales conversion ratios.
What you will need:
- Minimum of High School Diploma or equivalent/Bachelors degree preferred.
- Related Functional Experience: Minimum of 2 years of professional experience in marketing, sales or customer service.
- Proven email and phone communication skills.
- Customer-focused and personable.
- Sales contact/lead management database experience.
- Solid organizational and planning skills.
- Maintain focus while working in an unstructured environment with nominal supervision.
- Ability to multi-task and manage time well.
- Must be able to learn and follow proven sales process.
- Experience in homebuilding industry a plus.
Salary : $55,000 - $100,000
