Quality Assurance Technician - Manufacturing

ESSENTIAL JOB TASKS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Read and interpret production orders.

· Identify and report any deviations, defects, or non-conformities, and collaborate with production team to address and resolve issues in a timely manner.

· Assist in the development and implementation of quality control procedures, work instruments, and training materials.

· Participate in root cause analysis and corrective action processes to prevent recurrence of quality issues.

· Support internal and external audits by providing documentation, conducting inspections, and assisting with corrective actions as needed.

· Collaborate with cross-functional teams to drive continuous improvement initiatives and promote a culture of quality excellence.

· Understand corrective action, problem solving to include root cause analysis, either working alone, or leading a group.

· Inspect and record product and identifies defects or mistakes in printing, coating, die cutting folder/gluer and packing operations.

· Understands Inspection of Product and associated work instructions, and process change requests during corrective or improvement activities.

· Communicate with operators, supervisors, or specified personnel of deviations from specifications, machine malfunctions, or need for machine maintenance.

· Knowledge of raw materials, production processes and quality control techniques to be able to identify defects, colors issues, or other product quality issues

· Review related information and have excellent time management skills with the ability to multi-task and work independently.

· Conduct tests and inspections of products to evaluate quality.

· Adhere to all safety protocols, quality standards, and regulatory requirements.

· Manage rework activities

· Communicate with customer, suppliers or other interested parties regarding quality activities

· Manage and report out on Quality and AIB activities

· Maintain performance records and retain files

· Other duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTS

· High School Diploma or equivalent

· Pass Bennett Mechanical Aptitude Test

· 5 years Quality Technician Experience Required

KNOWLEDGE, SKILLS AND ABILITIES

· Knowledge of basic math skills. Capable of conducting tests and inspections of products to evaluate quality.

· Proficient in MS Office Suite (Word, Excel, PowerPoint).

· Excellent communication skills, both verbal and written, with the ability to effectively communicate with cross-functional teams.

· Excellent time management skills.

· Strong attention to detail.

· Familiarity with quality control methods, tools, and techniques such as root cause analysis.

· Proficiency in using measuring instruments, gauges, and testing equipment.

· Ability to work independently with minimal supervision, as well as collaborate effectively in a team environment.

· Strong problem-solving skills and a proactive approach to identifying and addressing quality issues.

· Flexibility to work overtime as needed.

· Knowledge of relevant regulatory requirements and quality management systems (ISO 9001-2015, etc.).

· Knowledge of AIB Requirements and work experience preferred.