What are the responsibilities and job description for the CUSTOMER SERVICE REPRESENTATIVE position at Rohrer?
ESSENTIAL JOB TASKS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Discuss Rohrer services to customers by telephone or in person, take or enter orders, and enter details about customer complaints in Notes.
- Enter sample requests & Send proofs and samples out for approval.
- Enter specs for approved items and archive artwork.
- Match P.O prices and items to art / rerun items.
- Attend production meeting to track jobs.
- Review and share information for processing customers' requirements with Customer Service Team
- Data entry of print order information.
- Other duties as assigned.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Compensation range for this position starts at 50k. Actual compensation will be determined based on experience, qualifications, and other job related factors. We are committed to fair and equitable competition practices.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
