Demo

Customer Service Representative - Entry Level

Rojas Solutions
Bakersfield, CA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/13/2025

We are currently seeking an experienced customer-oriented professional to join our team as a Customer Service Representative. This role offers a unique opportunity to combine your exceptional client service skills with management experience, as you will have the potential to oversee a team of dedicated customer service associates once training is complete. If you have a proven track record in client service and leadership, this is an exciting opportunity to contribute to our organization's success.

Customer Service Representative Responsibilities :

  • Serve as our valued clients' primary point of contact, providing exceptional support and building strong relationships.
  • Understand clients' needs, requirements, and objectives, and proactively offer customized solutions to meet their expectations.
  • Lead and manage a team of customer service associates, providing guidance, coaching, and support to ensure service excellence.
  • Conduct performance evaluations, set goals, and develop training programs to enhance the team's skills and productivity.
  • Collaborate with cross-functional teams to ensure seamless service delivery, resolve client issues, and exceed customer satisfaction goals.
  • Develop and maintain client service standards, policies, and procedures to ensure consistency and continuous improvement.
  • Stay updated on industry trends, market dynamics, and competitive landscape to provide insights and contribute to business growth strategies.
  • Handle escalated client inquiries and complaints, ensuring swift resolution and maintaining client satisfaction.
  • Foster a positive and collaborative team culture, promoting a customer-centric mindset and driving employee engagement.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative - Entry Level?

Sign up to receive alerts about other jobs on the Customer Service Representative - Entry Level career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Rojas Solutions

Rojas Solutions
Hired Organization Address Shafter, CA Full Time
We value our partnered clients and share their vision of growth. Our success in creating these long-lasting promising bu...
Rojas Solutions
Hired Organization Address Shafter, CA Full Time
We are seeking a vibrant, energetic, and dedicated entry-level Marketing & Sales Assistant to join our growing team! Our...
Rojas Solutions
Hired Organization Address Shafter, CA Full Time
Our company is growing at a tremendous pace and we are looking for new individuals to join us in our expansion. We are l...
Rojas Solutions
Hired Organization Address Shafter, CA Full Time
We are a prominent sales and business development firm in the Bakersfield area that represents top clients in the teleco...

Not the job you're looking for? Here are some other Customer Service Representative - Entry Level jobs in the Bakersfield, CA area that may be a better fit.

AI Assistant is available now!

Feel free to start your new journey!