What are the responsibilities and job description for the Entry Level Customer Service - Community Outreach - TOP Training Program position at Rojas Solutions?
Are you passionate about connecting with people and positively impacting your community? We seek enthusiastic and motivated individuals to join our team as Community Outreach Representatives. In this role, you will be vital in bridging the gap between individuals and the products and services that improve their daily lives.
This customer-facing position involves engaging directly with community members at events, answering questions, and providing tailored recommendations to meet their needs. Whether starting your career or seeking a fresh opportunity, we provide comprehensive training, hands-on experience, and a supportive team environment to help you succeed and grow.
Key Responsibilities
- Deliver Exceptional Service : Engage with customers to address inquiries, resolve concerns, and ensure a positive experience.
- Problem-solving with Care : Manage and resolve customer complaints or escalations by providing effective and empathetic solutions.
- Sales Processing : Efficiently process sales transactions using our point-of-sale (POS) system while maintaining accuracy.
- Product Expertise : Demonstrate a deep understanding of our products and services to guide customers toward the most suitable solutions.
- Team Collaboration : Support your team in achieving and exceeding sales goals through proactive customer engagement and teamwork.
