What are the responsibilities and job description for the Sales and Customer Service Specialist position at Rokky Brands?
Job Summary:
Rokky Brands is looking for a Sales and Customer Service Specialist to join our dynamic sales team. The successful candidate will be responsible for driving sales growth through effective merchandising and stock management, while delivering exceptional customer service.
Main Responsibilities:
- Maintain a visually appealing store environment by stocking shelves, counters, and tables with merchandise.
- Develop and implement effective merchandising strategies to promote sales and engage customers.
- Process transactions efficiently, handle cash, credit card payments, and returns, and maintain accurate records of sales and stock levels.
- Provide exceptional customer service, responding to queries and concerns, and promoting products effectively.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
Requirements:
- High school diploma or equivalent, or relevant work experience in retail.
- Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Basic math skills and accuracy when handling cash and processing transactions.
- Ability to lift and carry up to 50 pounds (23 kg) and stand for extended periods.
About Us:
Rokky Brands is an equal opportunities employer, dedicated to creating a diverse and inclusive workplace culture. We are committed to attracting and retaining top talent who share our passion for delivering exceptional customer service and driving sales growth.
