What are the responsibilities and job description for the Technical Instructor/Trainer II (ATS) position at Roku Management Consulting, LLC?
Job Summary
Instructor/Trainer II (ATS)
Location: Multiple Locations Alexandria, Virginia, Puerto Rico Office, and the Regional Office locations (Dallas, Denver, Detroit, and San Jose
Salary Range: Based on Experience
Job Type: Full-Time
Job Description:
We are seeking a skilled and experienced Instructor/Trainer II to deliver training on internal Automated Information Systems (AIS) and other key technologies used by USPTO staff. In addition to performing the duties of an Instructor/Trainer I, the successful candidate will provide advanced technical instruction, ensuring learners acquire the knowledge needed to effectively utilize internal systems.
Key Responsibilities:
- Conduct training sessions and provide hands-on assistance on internal Automated Information Systems (AIS) and proprietary USPTO tools.
- Perform all responsibilities of an Instructor/Trainer I, including training delivery on Microsoft Office products, collaboration tools, and commercially available off-the-shelf (COTS) software.
- Assist with the development and modification of training materials and customize resources to meet specific user needs.
- Ensure training equipment and materials are available and functioning before the start of each session, troubleshooting any technical issues.
- Provide feedback on new or updated software products from the user’s perspective to help refine training requirements and materials.
- Engage learners with individualized instruction and guidance during training sessions to support their understanding of complex systems.
Qualifications:
- Bachelor’s degree required (relevant experience may be considered in lieu of a degree).
- 4 years of experience delivering training programs for adult learners in technical environments.
- Expertise in training users on internal systems, with a strong understanding of internal Automated Information Systems (AIS).
- Knowledge of instructional techniques, training customization, and system troubleshooting.
- Strong communication, organizational, and problem-solving skills to ensure successful training delivery.
Relocation is not authorized.
Job Type: Full-time
Pay: $33.00 - $45.00 per hour
Expected hours: 40 per week
Schedule:
- Day shift
Ability to Relocate:
- Alexandria, VA 22301: Relocate before starting work (Required)
Work Location: In person
Salary : $33 - $45