What are the responsibilities and job description for the Product Support Sales Representative position at Roland Machinery Co?
Product Support Sales Representative (PSSR)
Roland Machinery Company is a family-owned company established in 1958. Roland Machinery is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment: expanding across 5 states and 17 locations.
Responsibilities & Duties:
- Maintains relationships with clients by providing service, support, information, and guidance
- Maintains quality service by establishing and enforcing organization standards
- Contributes to team effort by accomplishing related results as needed
- Requires a close working relationship with parts, sales and service managers to ensure total customer satisfaction
- Proper coverage of territory will require extensive travel within the territory, to develop relationships with customers and provide them with a high level of product support.
Qualifications & Skills:
- Strong sales background and possess strong self-motivation skills
- Outgoing and have the drive to satisfy the needs of our growing customer base
- Heavy equipment or technical background is a plus
- Applicants must have a valid driver's license with a clean driving record
- Above average computer skills
- DOT medical card required due to having a company provided vehicle that may be used to tow items from time to time.
- Must be able to lift items up to 50lbs. without assistance.
- Must be able to perform thorough machine inspections, which often requires climbing up, down, under and around heavy mining and construction equipment.
- Undercarriage inspections will require a PSSR to have the ability to work at ground level and perform the inspection and take measurements.
Benefits:
- Full time regular employees are offered:
- Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
- Flex spending account offered
- Dental and vision
- up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
- Paid time off, with additional 8 paid holidays
- Company Paid Life Insurance
Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
