Assistant Tasting Room Manager

Rolling Forks Vineyards is seeking a flexible Part-time Assistant Manager for our Tasting Room (30 hours/week average). We are seeking a self-starter who has the ideas and drive to assist in the success of our Tasting Room. Candidates must be professional, articulate, hard-working, strong leaders who can handle multi-tasking in a fast-paced environment. The ideal candidate will work in partnership with our Tasting Room Manager to help with the day-to-day floor operations in the Tasting Room, as well as help execute Wine Club and e-commerce strategy and sales. The position requires an outgoing, well organized, self-motivated, and disciplined individual who is focused on the customer’s experience. 

Responsibilities

• Train, coach, and develop employees and team leaders
• Delegate tasks to team and provide follow-up
• Hold team accountable for their performance; provide coaching and counseling as needed
• Ensure team provides fast, friendly, and accurate service
• Ensure product quality, restaurant cleanliness, maintenance and security standards are met
• Staff and schedule appropriately to control labor costs
• Ensure proper cash handling and deposit procedures are followed
• Ensure appropriate inventory and ordering systems are in place
• Help with the day-to-day operations of our Tasting Room which includes tastings, visitor relations, tours, staff performance, wine clubs and internet sales
• Assist in hiring, training, scheduling and supervising Tasting Room Staff
• Partner with wine educators, winemakers, and production staff to ensure the Tasting Room staff receives the appropriate level of sales, product and general wine education and training
• Help coordinate hospitality events, such as consumer tastings, VIP tastings, and wine club events
• Handle routine purchasing transactions, including operating cash registers, and accounting for daily sales. Ensure that cash accounting is correct and complete at the end of the business day
• Help with shipping to customers and wine club members
• Ability to work most weekends and some holidays
• Represents winery at outside functions as required.
•   Other duties as assigned.

Qualifications

• Excellent communication skills to connect effectively with customers and co-workers
• Possess a positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
• Strong time-management skills; ability to multi-task, prioritize, and organize
• Minimum two years successful food and beverage, customer service or retail management experience, ideally wine/hospitality related
• Passion for wine and customer service
• Ability to understand, accurately follow and deliver written and verbal instructions
•  Ability to stand and walk for long periods of time.
• Must be able to lift 40 lbs on a regular basis
• A love of Minnesota wine and/or willingness to learn
• 21 years or older with a valid Driver’s License. 

Competitive wage tips commensurate with experience and qualifications. Please Submit Resumes to melanie@rollingforksvineyards.com.

We are looking forward to reading your application.