Assistant Retail Manager

About us: Rolling Ridge Nursery is a family owned business that has proudly served our community since 1959. We specialize in garden center products, greenhouse offerings such as houseplants, succulents, and seasonal annuals, and a comprehensive tree/shrub nursery. Our goals are to provide top quality products at a fair price, and the highest level of customer service and satisfaction.

We are looking for an experienced and self-driven Assistant Retail Manager to join our team! As an Assistant Retail Manager, you will help be responsible for overseeing day-to-day store operations and managing store's staff.

Duties and Responsibilities

• Open and close the store.
• Manage all employees and department team leads, when applicable, and be the liaison between employees and upper management/ directors.
• Train and evaluate store employees on daily operations and policies and procedures.
• Create a healthy and enjoyable store work environment.
• Use our POS system to keep track of inventory, and identifying underperforming products, and becoming proficient in its use.
• Collaborate with department heads and social media consultant to develop a marketing store strategy.
• Be a key point of contact for the company, not limited to; emergencies, complaints with customers or employees, rewards, maintaining a legal proper workplace, maintain the integrity and general vision of the company and its beliefs and vision.
• Lead by example.

Secondary Responsibilities

• Answer incoming customer calls
• Assist with processing in new plant materials and products, as needed
• Assist with add-on sales and all customer requests, when appropriate
• Assist with watering plant materials, as needed
• Attend all applicable company meetings, required
• Contribute to the maintenance, organization and cleanliness of Rolling Ridge facilities
• Contribute to proper open and closing duties
• Fill in voids as needed throughout company

Qualifications

• Retail management experience, including managing personnel in a small business.
• Knowledge of plants and plant care helpful but not necessary.
• Knowledge of Garden Center industry preferred but not necessary.
• Good oral and written communication skills.
• Excellent organizational skills and the ability to multitask.
• Outstanding punctuality and attention to detail.
• Computer savvy with the ability to work with our POS system, sign and label making programs.
• A proactive approach to problem-solving with strong decision-making skills.

Pay commensurate with experience. 90-day trial period. Salary and benefits available after trial period.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Experience:

• Management: 2 years (Preferred)

Work Location: In person